Change password/username

To protect your Filecamp account, unique and strong passwords are your first line of defense.


Change your own Password or Username

Any User can change their own Username and Password at any time. Just click on the little User icon icon_user in the top right corner of the browser window and the Edit User curtain will roll down. Notice: for security reasons the password fields will always appear empty. Type a new password only if you want to change your password. Or let Filecamp Auto-generate a new password for you. Click the “Send password reminder” button if you want your Username and Password sent to you by e-mail. Press “Save” when you’re done.

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Manage passwords for other users (for Admin Users only)

When you are logged in as an Admin Level User you can edit and manage users by clicking on the Users button icon_user. Select a user on the list and click the “Edit User” button icon_edit_user (or right-click) to edit a User.  Notice: for security reasons the password fields will always appear empty. Type a new password only if you want to change the password. Or let Filecamp Auto-generate icon_auto_generate a new password for the User. Click the “Send password reminder” button icon_mail if you want the Username and Password sent to the User by e-mail. Press “Save” when you’re done.

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NOTICE: It is your responsibility to ensure that your key to your Filecamp account is protected. Please observe the following Password security practices:
– Select a password that is easy for you to remember, but difficult for others to guess.
– Keep your password confidential and do not share it with anyone.
– Change your password on a regular basis. We suggest every 90-120 days.
– Remember to delete former employees and other non-active Users.