…password using an email that is not associated with your account, you will not receive the instructions. If this is a business email, check with your IT department to see if automatic emails from Filecamp are being held or quarantined by your email server. You could ask them to add your email sending domain (eg. @filecamp) to your spam filter whitelist. If none of these steps resolve the issue, please let us know by sending an email to support@filecamp.com and…

Edit My Profile A complete profile will help teammates learn about you. By default, everyone can add a username, name, and avatar/profile photo. Change your Password or Username Any user can change their own Username and Password at any time. Just click on the User Avatar in the top right corner of the browser window and choose My Profile. From this menu, you can edit your username, avatar, and password. You will need to type the new password twice to…

Create folder Organize your files in folders just as you would on your local computer. Create all the folders you like and manage access to each folder. Create new folder To create a new folder, click the Extra options icon in the Toolbar. Then select the Add Folder option: A pop-up window will appear prompting you to enter the name of the new folder. Enter a name for the new folder. Then click CREATE. Notice: Folder names have a limit…

Messages Messages display information about events that may require your attention. Navigate to the Messages by clicking on your Avatar in the Top Bar. If you have unread messages the number of unread messages will be displayed in a round box over your avatar. Inbox Upon navigating to the Inbox tab, you will see a list of all your messages sorted by date. The following notifications are displayed in your Inbox: Download notifications Upload notifications Label change notifications New comments…

Auto tags Use artificial intelligence to automatically fill keywords for you. This feature will check the image, find relevant keywords, and assign them to the image. Auto tag To auto-tag an image, double-click on the image to view a larger preview and click the Info icon in the Toolbar. Now click inside the Tags field, and click the Auto generate button. Filecamp will now analyse the image and come up with a range of suggested keywords. You can remove suggested…

Problem solving If you experience problems with your Filecamp account there are a few things you can try. 1. Refresh your browser A hard refresh will clear a browser’s cache for a specific page and will cause it to update with the latest version of that page’s information; you can also fix some site errors, such as the ones encountered when a page doesn’t fully load, by refreshing. A hard refresh will usually fix this, though occasionally completely clearing the…

…perfect fit for designers and firms in the fashion industry. Whether you are an up-and-coming brand or an established label, Filecamp gives you the features you need at a price you can afford. Our Fashion industry customers especially benefits from: Custom branding. Share files while reinforcing your brand. Multiple themes. Create custom branded experiences for different clients. Easy to Use. Your clients and your team will love Filecamp´s simple, yet powerful interface. Email notifications. Receive notifications when new files are…

…cache? Your cache is where your web browser saves tiny files onto your computer when you visit a site on the internet. This means the next time you view that site, it’ll load faster. However, sometimes your web browser will load old content that was cached (saved) rather than the new files you want to view. Clearing your cache improves your browser function and allows sites to display content from the ground up. This guide explains how to clear your…

…organization’s logo to your Filecamp. Government and other public offices have important work to do and Filecamp is there to keep everyone working together towards a common goal. Government and Public Offices especially benefits from: Custom branding. Share files while reinforcing your brand. Easy to Use. Your clients and your team will love Filecamp´s simple, yet powerful interface. Email notifications. Receive notifications when new files are uploaded to your Filecamp. Extensive Logging. Keep track of everything that happens in your…