Metadata

Metadata Metadata provides structured information about your files. It helps you organise assets consistently and makes them easier to search and find. Filecamp automatically extracts metadata from files when they are uploaded. This allows you to benefit from information already created in your existing creative workflow. Metadata embedded in files, including XMP data from applications such as Adobe Bridge and Adobe Lightroom, is read and indexed by Filecamp. When assets are uploaded, Filecamp can extract common metadata fields such as:…

Acceptable Use Policy

…of, the Services, and the technology and software used to provide them, and all intellectual property and proprietary rights therein. Access, tamper with, or use non-public areas or parts of the Services, or shared areas of the Services you haven’t been invited to. Interfere with or disrupt any user, host, or network, for example by sending a virus, overloading, flooding, spamming, or mail-bombing any part of the Services. Access, search or create accounts for the Services by any means other…

Contact Filecamp

Contact Filecamp Explore our Knowledge Base or contact our team with the information below. About Filecamp Why Filecamp Contact Filecamp Reach us by email any time! We’ll do our best to respond as quickly as possible. General Inquiries:hello@filecamp.com Sales sales@filecamp.com Billing billing@filecamp.com Support support@filecamp.com We don’t offer phone support and one2one demos. Learn why. Address: Filecamp AG Zugerstrasse 6 6330 Cham ZG Switzerland VAT NO: CHE-304.547.670 MWST Bank information: For international transfers: Beneficiary: Filecamp AG IBAN: GB36 REVO 0099 6964…

Troubleshooting email delivery issues

…is generally always because the user’s spam filters have caught messages from either filecamp.com, mandrill.com, or mandrillapp.com. Given that Mandrill is a popular email service provider, it is possible that Filecamp-associated Mandrill-originated emails may get caught in spam filters if the filter has previously blocked Mandrill-originated emails from other companies. This article is an explanation of the problem from the Mandrill perspective. In summary, if you don’t receive the Filecamp system-generated emails you are expecting, please check your spam filters…

Themes

Themes Customize your Filecamp account to reflect your company brand. With Filecamp Advanced and Professional plans, you can utilize multiple Themes within the same account. Add / edit Theme Go to Admin > Themes. Click on one of the predefined Themes or click ADD THEME button to create a new theme. In the edit Theme info window you can quickly customize the look-and-feel of your Filecamp so that you, and your stakeholders, will feel right at home. Theme info These…

Architects and Engineers

Industries Architects and Engineers A professional platform for easy sharing and collaborating on large files. Architects and engineers who work with large CAD, BIM and 3D visualization projects have a daily need to share large files in a simple, fast and secure way. With Filecamp, your company files are available in your very own cloud based Digital Asset Management portal, making it easy to work globally 24/7. Everyone has access to the same files from anywhere in the world. With…

Filecamp heart - we love files

Billing

…of the current Administrators of your account aren’t available. This article reviews the following topics: Plan & Storage Billing Portal Cancel account Related articles Payment options Signup & secure Trial Billing information & plan upgrades Credit Card Management for recurring transactions Filecamp uses stripe, a Level 1 PCI Compliant service provider, to manage credit card data and PCI compliance. Filecamp only stores the absolute minimum card details such as the last four digits and the expiration date for identification purposes….

Media and Publishing Industry

Industries Media & Publishing Media publishing companies need easy media management software, in fact you could say that Filecamp´s cloud based file sharing tools is made for you! Filecamp is a secure file sharing, collaboration, and media asset management platform built from the ground up for handling large graphics and rich media files. A cloud based service, you can access your Filecamp from anywhere in the world via PC or Mac using only your web browser. Built on rock solid…

… and all other Businesses

…No matter what size your company is, you can dream big with unlimited user accounts and custom branding features included in every Filecamp account. Built on core HTTPS technology, Filecamp is a secure file sharing and collaboration platform that is available anywhere in the world 24/7. You can access your Filecamp from PC or Mac, all your files are there, securely held in our cloud based platform. All kinds of file types can be uploaded and stored on Filecamp, so…

White Label

…will then add your custom domain to the list of approved domains in our Page editor. Login page See below which aspects of the login page you can customize: Favicon and page title Own secure https URL Login logo Login body background color Login page background image Your own custom Terms or copyright notice Secondary color (buttons etc.) White Label text Login description Login logo background color Your own custom fields for access requests. Interface See below which aspects of…

Keyboard shortcuts

…edit, etc.) File view: Navigate to the next item: → Navigate to the previous item: ← Open/close the Infobar: i Open in full-screen mode: f Open/close Commenting: c Close preview: esc Save actions: ctrl (or cmd) + enter Drag actions: Drag files or folders to a different folder to move them. Hold the Alt (Option on Mac) key while dragging to copy instead of move. Drag files or folders from your computer into a folder to upload them. …

GDPR

…visited, links clicked, non-sensitive text entered, mouse movements, as well as information more commonly collected, such as his/her IP address, referring URL, browser, operating system, cookie information, device, and any other information from the visitor regarding his/her use of your Filecamp. If you invite new users to your Filecamp site, we store first name, last name, and email address (username) as provided by the user. This information is used to give your users access to your Filecamp. Your Filecamp administrators…