User Interface Overview

User Interface Overview A quick overview of the menus and terminology used in Filecamp Main window Filecamp’s main window can include folders and/or file thumbnails. Grid View: Grid View displays your files and folders as a grid of thumbnails, offering a visual overview of your content. This layout is particularly useful for quickly identifying images and videos. List View: List View shows your files and folders in a row format with details like name, type, label, date, and size, making…

Payment options

…plan upgrades Credit Card Management for recurring transactions Filecamp uses stripe, a Level 1 PCI Compliant service provider, to manage credit card data and PCI compliance. Filecamp only stores the absolute minimum card details such as the last four digits and the expiration date for identification purposes. Notice: Filecamp does not offer different pricing options for a yearly subscription as opposed to monthly. The reason is that invoice orders are managed by our staff manually, where recurring monthly payments by…

Signup & secure Trial

…your Trial, you must be an Administrator! Don’t have a credit card? No problem! You can also pay by yearly invoice. Invoice order payments can be made via Credit Card, Bank transfer, or PayPal. Credit Card Management for recurring transactions Filecamp uses stripe, a Level 1 PCI Compliant service provider, to manage credit card data and PCI compliance. Filecamp only stores the absolute minimum card details such as the last four digits and the expiration date for identification purposes….

Share Collection

…& download If you select the View & download option the recipients will be directed to a branded preview page where the files in the Collection can be previewed, commented on, and downloaded. Notice: You always have two options for distributing share links: you can email the link directly from this window and specify specific link recipients in the “Add email” field, or you can copy and paste the link into your email application, social media, your company’s website, etc….

Message templates

…the e-mail that is sent to users that are subscribing to receive Download notifications. Upload notification – this is the e-mail that is sent to users that are subscribing to receive Upload notifications. Label change notification –this is the e-mail that is sent to users that are subscribing to receive Label change notifications. Comment notification –this is the e-mail that is sent to users that are subscribing to receive New Comments notifications. Invite user email – this is the e-mail…

Create Collection

…to receive feedback from the art director. Once the images are added to the Collection, the graphic designer invites the art director to collaborate and comment on the selections. A sales person creates a Collection of frequently used customer logos for easy access. A marketing team can collaborate on a batch of images where they can comment and decide which assets are to be used for a project. Related articles Collections Create Collection Edit Collection Share Collection links Delete Collection…

Filecamp status

…We’ve had some issues with our email-sending service (mandrillapp.com) over the last few days. Our team has identified and resolved the root cause but some email notifications and invites might have to be resent. The incident has been resolved. February 14, 2023 Unexpected downtime for certain US-based customers We have resolved an issue impacting one of our US-based servers. We apologize for the downtime this incident caused specific customers. The incident has been resolved and we have taken measures so…

Filecamp Guest Article Guidelines

…our social media channels. The Process Submit outline: Send us a list of your article ideas, ideally with a short outline on each. Send URLs of at least 3 other articles you’ve written. Selection: We will choose the most suitable idea based on your suggestions. Submit your article: Remember to abide by the guidelines in the ‘What do we ask of you’ section and use the template provided. Revisions: We will get back to you with revision requests. Resubmit the…

Request Files Links

Collect files from people with file requests Upload links can be used to receive files to your Filecamp without requesting the sender to log in. The possibilities are endless Add a Request Files link in your email signature and receive files directly in your Filecamp, without having to deal with mailserver file size limits. Add a Request Files link to your company website, and give your stakeholders a easy way to send you large files. Send out a business proposal…

Remember me

Remember me Tired of entering your username and password every time you need to access your Filecamp account? Don’t worry, help is just a checkbox away! Remember me (Automatic login) Checking the Stay signed in checkbox on your Filecamp login page will automatically log you in each time you visit your Filecamp account from a specific computer. When you have checked this checkbox, you are automatically logged in the next time you visit Filecamp. Disable Remember me (Automatic login) To…

Notifications

…changes notifications Get notified when other users change the Label for files in the folder (or a subfolder). Choose between No notification (default), Message notification, or Message & Email notifications. Comments notifications Get notified whenever someone adds new comments to files in the folder (or a subfolder). Choose between No notification (default), Message notification, or Message & Email notifications. Notification email example: No notification = You will not be notified (default). Message notification = You will be notified via an…

Pages

…even attach pages to specific themes making them a powerful way to communicate to specific audiences in your Filecamp. Use Custom Pages to create Online Brand Guidelines with instructions on how to use your Brand assets. Link from your Brand Guidelines into specific folders in your Filecamp for easy access and download. Read more. Use Custom Pages to create your own help guides where you can instruct your users on how to use your Filecamp. You can easily link to…