…users with Trash access permission are able to see and access the Trash.\n\n This article reviews the following topics: Empty Trash Recover files from Trash Related articles Files Uploading files Downloading files Copy or move Delete Edit files Share file links Folders Create folder Edit folder Copy or move Delete Folder upload Share folder links Request files links Custom thumbnails Search Search for files & folders Admin Account General Domain Users Log Themes Labels Tags Shares WebDAV Pages Templates Storage…

Create your own Labelsets For maximum flexibility your Admin level users can customize the labels by changing the text and color associated with each label and create new Labelsets. You can operate with unlimited Labelsets in all Filecamp plans. Read more. FEATURE HIGHLIGHT Labels Use colored labels for files and folders for easier indexing. Admin level users can customize the labels by changing the text and color associated with each label.   Mark your files and folders  with Labels.Using Labels…

FEATURE HIGHLIGHT\n\n Collections\n\n Each user can create and manage their own collections of files to quickly share without having to grant a username and password.\n\n Collections With Collections you can add assets from multiple folders to one central location from where you fine-tune and can share your Collection of files. Your users can easily share their Collections with direct links for download or preview. Shared Collections – link options When sharing a Collection you can choose between directing the recipients…

…Proofing & Commenting Log Filecamp has a simple logical design that makes sharing and collaborating on files and media online a breeze – online and from any device. Every plan includes custom branding so you can use your company logo and brand colors to make your Filecamp feel just like home!Our Advanced and Professional Plans include even more custom branding features so you can make your clients feel like they are right at home too! You also get features tailored…

…plan upgrades Credit Card Management for recurring transactions Filecamp uses stripe, a Level 1 PCI Compliant service provider, to manage credit card data and PCI compliance. Filecamp only stores the absolute minimum card details such as the last four digits and the expiration date for identification purposes. Notice: Filecamp does not offer different pricing options for a yearly subscription as opposed to monthly. The reason is that invoice orders are managed by our staff manually, where recurring monthly payments by…

…your Trial, you must be an Administrator!\n\n Don’t have a credit card? No problem! You can also pay by yearly invoice. Invoice order payments can be made via Credit Card, Bank transfer, or PayPal. \n\n Credit Card Management for recurring transactions Filecamp uses stripe, a Level 1 PCI Compliant service provider, to manage credit card data and PCI compliance. Filecamp only stores the absolute minimum card details such as the last four digits and the expiration date for identification purposes….

How to delete files and folders Administrators and users with permission to “Move files & folders to trash” can delete files and folders. Delete a single file or folder Click the Three Dots Menu below the file/folder thumbnail and choose Move to trash. Or, open the file in large preview mode, click on Extra options in the Toolbar, and select Move to Trash. The file will be instantly removed from the folder and moved to the Trash. Delete multiple files…

…the Labelset drop-down menu. Enable/disable label change on folder level You can easily enable or disable label changes on the folder level. Enter the folder you want to modify, open the Infobar and click on Advanced settings in the, and you can now enable/disable label changes for this folder (and subfolders) from the Label Change drop-down menu. Notice: Only Administrators or users with permission to “Edit files and folders” and “Manage labels” can assign a Labelset to a folder. Read…

Domain propagation time All Filecamp accounts are configured on dedicated high-performance servers in your region. This is all good but means we have to deal with something called DNS propagation time. DNS propagation time We are managing all DNS on Amazon Route 53 which is designed to quickly propagate all DNS updates to its worldwide network of authoritative DNS servers within 60 seconds under normal conditions. But not all are normal conditions … and DNS changes can take anywhere between…

…reset this go to your root folder and Log out from here.\n\n Related articles User Edit My Profile Forgot password Remember me Notifications Messages Log in Language Admin Users Auto-log outTo protect your privacy, we automatically log you out after a 30 minutes of inactivity. If you find this annoying your Administrators can turn this off in your General Settings.\n\n NOTICE: When you Log Out your current Remember me session will end, and you will have to log in again.\n\n…

Industries Government and public offices\n\n Filecamp gives you a secure workspace to share files and collaborate with clients, citizens and sub-contractors. \n\n Secure and easy file sharing for government and public offices. Every Filecamp plan includes unlimited user accounts. For government agencies who work with many internal departments and outside contractors, this helps keeps costs down. Security is priority number one at Filecamp. With easy access permissions, you can control file and folder sharing with certified contractors and internal departments….

…unavailable for some customers\n\n We’ve had some issues with our email-sending service (mandrillapp.com) over the last few days. Our team has identified and resolved the root cause but some email notifications and invites might have to be resent. The incident has been resolved.\n\n February 14, 2023\n\n Unexpected downtime for certain US-based customers\n\n We have resolved an issue impacting one of our US-based servers. We apologize for the downtime this incident caused specific customers. The incident has been resolved and we…