Remember me

…you visit Filecamp. Disable Remember me (Automatic login) To disable the automatic login, just click the Log out button in the upper-right corner of your Filecamp account. You’ll then need to re-enter your username and password when you return to Filecamp. Notice: If you use Filecamp from a computer that other people have access to, automatic login may not be the best option.\n\n Related articles User Edit My Profile Forgot password Notifications Messages Log in Log out Language Admin Users

Forgot password

…filter whitelist. If none of these steps resolve the issue, please let us know by sending an email to support@filecamp.com and list any email addresses that may be associated with your account. NOTICE: For security reasons the link in the Reset Password email will become invalid once you have clicked it, and/or if the password reset was requested more than 24 hours ago.\n\n Related articles User Edit My Profile Remember me Notifications Messages Log in Log out Language Admin Users

Troubleshooting email delivery issues

…is generally always because the user’s spam filters have caught messages from either filecamp.com, mandrill.com, or mandrillapp.com. Given that Mandrill is a popular email service provider, it is possible that Filecamp-associated Mandrill-originated emails may get caught in spam filters if the filter has previously blocked Mandrill-originated emails from other companies. This article is an explanation of the problem from the Mandrill perspective. In summary, if you don’t receive the Filecamp system-generated emails you are expecting, please check your spam filters…

About Filecamp

…to organize company files; review, comment and approve projects in real-time; distribute brand materials, and make the right content available to others at the click of a button. Even small companies and freelancers are using Filecamp to share files and collaborate with their clients and partners. Boasting a rich feature set and a simple, yet powerful interface, Filecamp is used by over 100,000 users in more than 60 countries around the world. Filecamp was founded in 2010 by two Danes,…

Photographers and Photography Studios

Industries Photographers and Photography Studios\n\n Photographers and photography studios can benefit from a cloud based image library that makes it easy to share files and receive online comments and approval.\n\n With unlimited users, you can easily set up accounts for each of your clients and give them access only to their folders on your Filecamp. Your clients get instant access to your photos when you upload them to your Filecamp. Everyone’s happy and all your projects are safe and secure….

Web Design and Development Agencies

…Filecamp take advantage of the white label features. White label features take custom branding to another level! You can remove the Filecamp branding completely. This way, you can charge your clients for Filecamp as a separate solution or value-add to your existing web services. We built Filecamp from the ground up with features for you. We know that there’s often many different people involved in a web development or design project. Every Filecamp includes unlimited user accounts and it’s easy…

… and all other Businesses

…No matter what size your company is, you can dream big with unlimited user accounts and custom branding features included in every Filecamp account. Built on core HTTPS technology, Filecamp is a secure file sharing and collaboration platform that is available anywhere in the world 24/7. You can access your Filecamp from PC or Mac, all your files are there, securely held in our cloud based platform. All kinds of file types can be uploaded and stored on Filecamp, so…

Custom Branding

Custom Branding Customize your Filecamp account interface and share files with clients and partners while reinforcing your brand! Custom branding You can easily customize Filecamp with your company’s logo and colors so you feel right at home. And there are many more options for making Filecamp your own. Related articles Look and feel Custom Branding Own URL Custom Terms Custom Thumbnails Sorting & viewing options White Label On Theme level Page title and favicon. Read more. Primary color (header). Read…

Shares

Shares Administrators and users with permission to “Manage Shares” can monitor, edit, and delete shared links from one central location. Manage shared links Go to Admin > Shares. You will now see a complete list of all the shared links your users have created. Search for a shared link Go to Admin > Shares. Type in anything related to the shared link. Press Enter to execute the search. Edit or reshare a shared link Click on any of the shares…

Phone support

…place. This ensures nothing gets lost in translation if we need to escalate your issue. We’ll always have access to previous tickets so you won’t have to repeat questions. We can route complex questions to the appropriate staff member. It’s faster. We can investigate complex questions without putting you on hold. In the future, we hope to offer more ways to communicate with the Filecamp team. For now, please feel free to email us, and we’ll gladly respond in a…

Marketing Departments and Firms

Industries Marketing Departments & Firms\n\n Filecamp is a secure file sharing and collaboration tool that’s tailor-made for you.\n\n When your job is marketing, you need a Marketing Asset Management platform, that makes sure you look your best. For a corporate marketing department, brand consistency in communications is a must. Whether it’s a website, ad campaign, or putting together a uniform media kit, consistent brand presence and tone is what imprints your brand in people’s minds. Marketing departments and firms depend…

Media and Publishing Industry

Industries Media & Publishing\n\n Media publishing companies need easy media management software, in fact you could say that Filecamp´s cloud based file sharing tools is made for you!\n\n Filecamp is a secure file sharing, collaboration, and media asset management platform built from the ground up for handling large graphics and rich media files. A cloud based service, you can access your Filecamp from anywhere in the world via PC or Mac using only your web browser. Built on rock solid…