…importantly, you can save the screenshot and any edits using the 3.5-inch floppy disk icon (some visual metaphors never die). And you can now use the screenshot as a custom thumbnail to a file or folder in Filecamp 😃 How to Take a Screenshot on a Mac To capture a specific part of your screen, press Shift+Command+4 and your pointer will change to a cross-hair. Click and drag the cross-hair so that it covers the area you wish to capture….
Shares
Shares Administrators and users with permission to “Manage Shares” can monitor, edit, and delete shared links from one central location. Manage shared links Go to Admin > Shares. You will now see a complete list of all the shared links your users have created. Search for a shared link Go to Admin > Shares. Type in anything related to the shared link. Press Enter to execute the search. Edit or reshare a shared link Click on any of the shares…
Forgot password
…password using an email that is not associated with your account, you will not receive the instructions. If this is a business email, check with your IT department to see if automatic emails from Filecamp are being held or quarantined by your email server. You could ask them to add your email sending domain (eg. @filecamp) to your spam filter whitelist. If none of these steps resolve the issue, please let us know by sending an email to support@filecamp.com and…
Edit My Profile
Edit My Profile A complete profile will help teammates learn about you. By default, everyone can add a username, name, and avatar/profile photo. Change your Password or Username Any user can change their own Username and Password at any time. Just click on the User Avatar in the top right corner of the browser window and choose My Profile. From this menu, you can edit your username, avatar, and password. You will need to type the new password twice to…
Create Folder
Create folder Organize your files in folders just as you would on your local computer. Create all the folders you like and manage access to each folder. Create new folder To create a new folder, click the Extra options icon in the Toolbar. Then select the Add Folder option: A pop-up window will appear prompting you to enter the name of the new folder. Enter a name for the new folder. Then click CREATE. Notice: Folder names have a limit…
Messages
Messages Messages display information about events that may require your attention. Navigate to the Messages by clicking on your Avatar in the Top Bar. If you have unread messages the number of unread messages will be displayed in a round box over your avatar. Inbox Upon navigating to the Inbox tab, you will see a list of all your messages sorted by date. The following notifications are displayed in your Inbox: Download notifications Upload notifications Label change notifications New comments…
Metadata
…simple you can read, write and edit the following Metadata fields inside Filecamp: Name Description Tags Author Copyright The XMP metadata standard is the same one used by Adobe Bridge and Adobe Lightroom. And yes, this means that keywords entered in Adobe Bridge will be embedded when files are uploaded to Filecamp. And metadata entered in Filecamp will be embedded into the file, and can afterward be read and edited in Adobe Bridge and other compatible programs. You can edit…
Auto tags
Auto tags Use artificial intelligence to automatically fill keywords for you. This feature will check the image, find relevant keywords, and assign them to the image. Auto tag To auto-tag an image, double-click on the image to view a larger preview and click the Info icon in the Toolbar. Now click inside the Tags field, and click the Auto generate button. Filecamp will now analyse the image and come up with a range of suggested keywords. You can remove suggested…
Problem solving
Problem solving If you experience problems with your Filecamp account there are a few things you can try. 1. Refresh your browser A hard refresh will clear a browser’s cache for a specific page and will cause it to update with the latest version of that page’s information; you can also fix some site errors, such as the ones encountered when a page doesn’t fully load, by refreshing. A hard refresh will usually fix this, though occasionally completely clearing the…
Fashion Industry
…perfect fit for designers and firms in the fashion industry. Whether you are an up-and-coming brand or an established label, Filecamp gives you the features you need at a price you can afford. Our Fashion industry customers especially benefits from: Custom branding. Share files while reinforcing your brand. Multiple themes. Create custom branded experiences for different clients. Easy to Use. Your clients and your team will love Filecamp´s simple, yet powerful interface. Email notifications. Receive notifications when new files are…
Clear browser cache
…cache? Your cache is where your web browser saves tiny files onto your computer when you visit a site on the internet. This means the next time you view that site, it’ll load faster. However, sometimes your web browser will load old content that was cached (saved) rather than the new files you want to view. Clearing your cache improves your browser function and allows sites to display content from the ground up. This guide explains how to clear your…
Log
…Download log entries If you prefer to work with log entries offline in a spreadsheet application like Microsoft Excel, you can download your log as a .CSV file. Simply click on Download icon to download the current log search results as a .CSV file. Comma-separated value (CSV) files are files that contain data from a table listed in plain text form, such as email contact details. Although CSV files can be opened with many programs, like text editors, the data…