Contact Filecamp Explore our Knowledge Base or contact our team with the information below. About Filecamp Why Filecamp Contact Filecamp Reach us by email any time! We’ll do our best to respond as quickly as possible. General Inquiries:hello@filecamp.com Sales sales@filecamp.com Billing billing@filecamp.com Support support@filecamp.com We don’t offer phone support and one2one demos. Learn why. Address: Filecamp AG Zugerstrasse 6 6330 Cham ZG Switzerland VAT NO: CHE-304.547.670 MWST Bank information: For international transfers: Beneficiary: Filecamp AG IBAN: GB36 REVO 0099 6964…

…sacrificing quality, brand integrity or results. Filecamp’s commenting and approval tools streamline the review and approval process for any type of creative asset. Tell me more Why Digital Asset Management? As your organization grows it gets harder to keep your digital files under control. Time is wasted dealing with requests for images, logos and other files. Resources are typically scattered across various online file sharing services, hard disks, computers and network drives. People are given the wrong file type for…

Advanced Search Filters With Boolean search, you can combine several metadata fields with custom filters in order to search through your digital assets based on specific labels, keyword combinations, changed date, expiry status, and more. File previews Preview your files directly from the search results. Filecamp automatically creates a preview of most media files, including video, audio, and PDFs, so that you can preview your files before you download them. Relevant metadata is presented next to the preview. Advanced download…

…folder links Request files links Custom thumbnails Users Forgot password Change password/username Notifications Messages Remember me Log out Favorites Using Favorites Search Search for files & folders Collections Create Collection Add files to Collection Remove files from Collection Share Collection links Delete Collection Labels Using Labels Commenting Start Commenting Invite users to comment Trash Trash TIP: You can start a search by pressing the “/” key and exit a search by pressing the “ESC” key. Learn more about keyboard shortcuts. …

FEATURE HIGHLIGHT Granular Access Control Control access to your folders with custom Roles and flexible Viewer or Editor permissions. Manage access with custom Roles Quick caption here Create Roles that reflect how your organization works, such as Marketing Editors, Sales Viewers, or External Partners. Assign each Role access to the relevant folders, then add as many users as needed. When you update a Role, the changes automatically apply to everyone assigned to it. Users can belong to multiple Roles, making it…

Auto tags Use artificial intelligence to automatically fill keywords for you. This feature will check the image, find relevant keywords, and assign them to the image. Auto tag To auto-tag an image, double-click on the image to view a larger preview and click the Info icon in the Toolbar. Now click inside the Tags field, and click the Auto generate button. Filecamp will now analyse the image and come up with a range of suggested keywords. You can remove suggested…

…If none of these steps resolve the issue, please let us know by sending an email to support@filecamp.com and list any email addresses that may be associated with your account. NOTICE: For security reasons the link in the Reset Password email will become invalid once you have clicked it, and/or if the password reset was requested more than 24 hours ago. Related articles User My Profile Remember me Notifications Log in Log out Language Dark and Light mode Admin Users…

…but shouldn’t exceed 500×500 pixels. Notice: Only users who use their email address as their username can receive their login credentials through the Invite feature and reset their password using the Forgot Password option. For this reason, we strongly recommend using email addresses as usernames. Notice: Please observe the following Password security practices: Select a password that is easy for you to remember, but difficult for others to guess. Keep your password confidential and do not share it with anyone….

…notifications Outbox Upon navigating to the Outbox tab, you will see a list of all your messages sorted by date. The following notifications are displayed in your Outbox: Messages you have entered when sending shared links to files or folders. Notice: If you have unread messages the number of unread messages will be displayed in a round box over your avatar. Related articles User Edit My Profile Forgot password Remember me Notifications Log in Log out Language Admin Users Notice:…

Share your story Help us expand this resource by sharing your work and telling your story and how you benefit from Filecamp. Contact us! Case Studies Whether you’re looking for inspiration or precedents, Filecamp´s Case Studies are a perfect place to start. TRUE “… for a design agency to succeed it not only has to do good work, it has to look good doing it.” Mark Christensen, Partner at TRUE™, truecph.com In today’s world, a brand needs to represent itself…

…Filecamp. Disable Remember me (Automatic login) To disable the automatic login, just click the Log out button in the upper-right corner of your Filecamp account. You’ll then need to re-enter your username and password when you return to Filecamp. Notice: If you use Filecamp from a computer that other people have access to, automatic login may not be the best option. Related articles User My Profile Forgot password Notifications Log in Log out Language Dark and Light mode Admin Users…

…clicking the pencil icon next to the link. Share the link You have two options for sharing the link: Copy link: Click Copy link and paste the link into an email, a message, your company’s website, or wherever you want to share it. Send by email: Enter the recipients’ email addresses, pressing Enter after each address. Add an optional message, then click Send. To preview the upload page, click the Open in new window icon. Advanced settings Expand Advanced settings…