…with our email-sending service (mandrillapp.com) over the last few days. Our team has identified and resolved the root cause but some email notifications and invites might have to be resent. The incident has been resolved. February 14, 2023 Unexpected downtime for certain US-based customers We have resolved an issue impacting one of our US-based servers. We apologize for the downtime this incident caused specific customers. The incident has been resolved and we have taken measures so that it can’t happen…

…For example, you can link to your company or brand website. Pro plan only. Notice: Only Administrators can see and edit the General Settings. When updating there is a 5-10 minute delay before the settings update. Check the log for confirmation or if any errors occurred. Related articles Billing General Domain Users Log Themes Labels Shares WebDAV Pages Templates Storage Notice: By customizing your email-sending domain, “Powered by” text, and “Powered by” URL options – along with deploying your own…

…visited, links clicked, non-sensitive text entered, mouse movements, as well as information more commonly collected, such as his/her IP address, referring URL, browser, operating system, cookie information, device, and any other information from the visitor regarding his/her use of your Filecamp. If you invite new users to your Filecamp site, we store first name, last name, and email address (username) as provided by the user. This information is used to give your users access to your Filecamp. Your Filecamp administrators…

…folder links Request files links Custom thumbnails Users Forgot password Change password/username Notifications Messages Remember me Log out Favorites Using Favorites Search Search for files & folders Collections Create Collection Add files to Collection Remove files from Collection Share Collection links Delete Collection Labels Using Labels Commenting Start Commenting Invite users to comment Trash Trash TIP: You can start a search by pressing the “/” key and exit a search by pressing the “ESC” key. Learn more about keyboard shortcuts. …

…place. This ensures nothing gets lost in translation if we need to escalate your issue. We’ll always have access to previous tickets so you won’t have to repeat questions. We can route complex questions to the appropriate staff member. It’s faster. We can investigate complex questions without putting you on hold. In the future, we hope to offer more ways to communicate with the Filecamp team. For now, please feel free to email us, and we’ll gladly respond in a…

…more.   Designed with your brand in mind Filecamp comes with some unique branding possibilities, and you can brand as many separate “sub-accounts” for your Filecamp as you’d like. You can customize the login page and overall logo and colors for each client so they have a unique experience that is centered on their brand.   Easy to manage Filecamp is a 100% cloud-based solution, and comes with unlimited users, advanced granular sharing permissions, file previews and mobile ready user…

…from Collection Share Collection links Delete Collection Labels Using Labels Commenting Start Commenting Invite users to comment Trash Trash Admin Account General Domain Users Log Themes Labels Tags Shares WebDAV Pages Templates Storage Tech stuff Problem solving Browsers Filecamp Status Subscription Payment options Signup & secure Trial Billing information & plan upgrades VIDEO … or simply watch this! View a 4 minutes video that will take you through some of the basic tasks in Filecamp. See more Filecamp feature videos….

Industries Media & Publishing Media publishing companies need easy media management software, in fact you could say that Filecamp´s cloud based file sharing tools is made for you! Filecamp is a secure file sharing, collaboration, and media asset management platform built from the ground up for handling large graphics and rich media files. A cloud based service, you can access your Filecamp from anywhere in the world via PC or Mac using only your web browser. Built on rock solid…

…share entire folder structures without login. This way you can share news about your latest line with the press or general public, while keeping all your projects safe and secure. Filecamp sets the standard for professional and affordable file sharing. For consulting firms in the fashion industry, you can use our custom branding features to provide a custom look-and-feel to your clients. You can even offer marketing asset management as a value-add service with Filecamp! PC or Mac, we’ve got…

…Multiple Themes (Advanced & Pro plan) Pages (Advanced & Pro plan) Custom Labelsets (Advanced & Pro plan) Own URL (Pro plan) Email sending domain (Pro plan) Change “Powered by Filecamp” and URL (Pro plan) Related articles Look and feel Custom Branding Own URL Custom Terms Custom Thumbnails Sorting & viewing options White Label Notice: If you are using Filecamp with a custom domain and need to edit Pages while staying on your own domain (white label), please contact us. We…

…H.264, ACC, 720 px, wide format file. But you will always download the original video and audio files. Notice: By default Filecamp encodes a mp4/.m4a (H.264) version of all video files so that they can be previewed in a browser. The encoding process starts automatically, but for large video files, it might take 10-15 minutes before they can be previewed in your browser. Also, notice that these preview versions of your video files take up extra storage in your account….

…in the Google Sheet in a more user friendly format than the raw CSV. file. This article reviews the following topics: View Log entries Search Log entries Download Log entries Related articles Billing General Domain Users Log Themes Labels Shares WebDAV Pages Templates Storage Notice: When you click on the Pin icon in the Log you will be taken to a geolocator service that provides the approximate geographic location of the user. Notice: The Log stores the latest 20,000 entries. …