…Log out, wait 5 minutes, and log back in to your new domain. Notice: Changing your site name (subdomain) is a major DNS operation. Please allow 5-10 minutes before logging into your new URL to make sure the changes have been properly propagated in all regions. If it takes longer read this.\n\n Use your own URL With Filecamp, using your own domain name (ex., https://imagebank.yourcompany.com) is easy and can be configured in a few minutes. Doing so involves something called…

Industries Advertising and Design Agencies\n\n Filecamp is a secure file sharing and collaboration tool that’s tailor-made for you working in the creative industry.\n\n Having the right tools for collaborating on client projects is a must for Advertising, Design and Communications agencies. Agencies that provide Marketing, Communication, Design, Brand Management, and other creative services can strengthen their client relationships and increase revenue by providing Digital Asset Management (DAM) services.Whether you run a large or small agency your clients will appreciate user-friendly…

…transfer Credit Card – You will automatically pay the invoice each year from your credit card on file and receive a receipt by e-mail. Bank transfer – You will receive an invoice on the same date each year. The invoice is a prepayment for 12 months of service and needs to be paid via bank transfers or PayPal within 14 days. All invoice payments are paid in US Dollars (USD), and you can upgrade, downgrade or cancel your account at…

…Filecamp. Breach or otherwise bypass any security or authentication measures of the Services. Transmit viruses, malware, any other malicious or destructive code, or other prohibited items, into the Services. Prohibited items include: any routine, device, or other undisclosed feature (e.g., so-called time bomb, virus, software lock, drop dead device, malicious logic, worm, Trojan horse, or trap, back door or software routine) that is either (1) designed to delete, disable, deactivate, interfere with, or otherwise harm any software, program, data, device,…

…previous tickets so you won’t have to repeat questions. We can route complex questions to the appropriate staff member. It’s faster. We can investigate complex questions without putting you on hold. In the future, we hope to offer more ways to communicate with the Filecamp team. For now, please feel free to email us, and we’ll gladly respond in a timely manner to make sure you’re having a great time Filecamping! Related articles Knowledge Base Contact Filecamp FAQ Video tutorials…

…your Trial, you must be an Administrator!\n\n Don’t have a credit card? No problem! You can also pay by yearly invoice. Invoice order payments can be made via Credit Card, Bank transfer, or PayPal. \n\n Credit Card Management for recurring transactions Filecamp uses stripe, a Level 1 PCI Compliant service provider, to manage credit card data and PCI compliance. Filecamp only stores the absolute minimum card details such as the last four digits and the expiration date for identification purposes….

…or a text of your own choice. Here is an example: Default share folder URL: “https://files.company.com/s/o/z68FV3rkltUKyWoI” Vanity share folder URL: “https://files.company.com/s/o/imagebank” \n\n Related articles Folders Create folder Edit folder Permissions Copy or move Delete Upload folder Share folder links Request files links Custom thumbnails Banners Embed via iFrame VIDEO SHARE FOLDER LINKS How to share a folder through a shared link, and what the recipients see. More videos Notice: Only users with permission to share files & folders can share…

…that will be made of their data. The right of access: our users (Administrators) can access all their data from their Filecamp. The right of rectification: our users can update their information anytime they need through their profile page or from the Users control panel. The right of erasure: Our users can request to delete their account and all the information related to it by emailing us at privacy@filecamp.com The right to restrict processing: We have processes in place to…

…using Visa, MasterCard and American Express. Credit card billing enables us to activate accounts immediately and automatically renew accounts every month. We can also manage invoice orders with prepayment for 12 months of service. Read more Where do I sign? You don’t. Filecamp is a pay-as-you-go service. There are no long term contracts or commitments on your part. You simply pay month-to-month. If you cancel, you’ll be billed for the current month, but you won’t be billed again. Read more…

Own URL With Filecamp, using your existing domain name (e.g., https://files.yourdomain.com) is easy and can be configured in a few minutes (Pro plan only). Get rid of Filecamp in your URL When you request a Filecamp Trial, a secure Filecamp sub-domain will be created for your account: https://companyname.filecamp.com. If you prefer to use your own domain address in the URL instead, you will have to create a corresponding CNAME record, for example: https://files.yourdomain.com or https://mediabank.yourdomain.com All Filecamp accounts are securely…

…the files. Click Upload to begin the process. Once the upload is complete, click OK, GOT IT to confirm. Related articles Folders Create folder Edit folder Permissions Copy or move Delete Upload folder Share folder links Request files links Custom thumbnails Banners Embed via iFrame Notice: When uploading large and complex folder structures, you might have to adjust your computer’s Energy Saver settings to prevent your computer from going to sleep in the middle of an upload. Guide for Mac…