…open a new “Options” tab. Uncheck “Enabled” to disable an extension, or click “Remove” to delete it completely. Enter “chrome://plugins/” in Chrome’s address bar to view plugins that add compatibility and functionality, such as Apple QuickTime or Adobe Flash, Click the “Disable” link under the plugin you want to disable. Mozilla Firefox: Click the orange “Firefox” button in the top left-hand corner of the browser window and choose “Add-ons” from the right column of the menu to open an Add-ons…
Payment options
…transfer Credit Card – You will automatically pay the invoice each year from your credit card on file and receive a receipt by e-mail. Bank transfer – You will receive an invoice on the same date each year. The invoice is a prepayment for 12 months of service and needs to be paid via bank transfers or PayPal within 14 days. All invoice payments are paid in US Dollars (USD), and you can upgrade, downgrade or cancel your account at…
Acceptable Use Policy
…Filecamp. Breach or otherwise bypass any security or authentication measures of the Services. Transmit viruses, malware, any other malicious or destructive code, or other prohibited items, into the Services. Prohibited items include: any routine, device, or other undisclosed feature (e.g., so-called time bomb, virus, software lock, drop dead device, malicious logic, worm, Trojan horse, or trap, back door or software routine) that is either (1) designed to delete, disable, deactivate, interfere with, or otherwise harm any software, program, data, device,…
Signup & secure Trial
…No problem! You can also pay by yearly invoice. Invoice order payments can be made via Credit Card, Bank transfer, or PayPal. Notice: To signup and secure your Trial, you must be an Administrator! Credit Card Management for recurring transactions Filecamp uses stripe, a Level 1 PCI Compliant service provider, to manage credit card data and PCI compliance. Filecamp only stores the absolute minimum card details such as the last four digits and the expiration date for identification purposes….
Share folder (without login)
…or a text of your own choice. Here is an example: Default share folder URL: “https://files.company.com/s/o/z68FV3rkltUKyWoI” Vanity share folder URL: “https://files.company.com/s/o/imagebank” Related articles Folders Create folder Edit folder Permissions Copy or move Delete Upload folder Share folder links Request files links Custom thumbnails Banners Embed via iFrame VIDEO SHARE FOLDER LINKS How to share a folder through a shared link, and what the recipients see. More videos Notice: Only users with permission to share files & folders can share…
GDPR
…that will be made of their data. The right of access: our users (Administrators) can access all their data from their Filecamp. The right of rectification: our users can update their information anytime they need through their profile page or from the Users control panel. The right of erasure: Our users can request to delete their account and all the information related to it by emailing us at privacy@filecamp.com The right to restrict processing: We have processes in place to…
Zip and unzip files and folders
…folder Control-click it, then choose Compress from the shortcut menu. If you compress a single item, the compressed file has the name of the original item with the .zip extension. If you compress multiple items at once, the compressed file is called Archive.zip. To unzip (extract) files or folders from a zipped folder Double-click the .zip file. The unzipped item appears in the same folder as the .zip file. If you want to, you can delete the .zip file. Zip…
Pricing & Plans
…using Visa, MasterCard and American Express. Credit card billing enables us to activate accounts immediately and automatically renew accounts every month. We can also manage invoice orders with prepayment for 12 months of service. Read more Where do I sign? You don’t. Filecamp is a pay-as-you-go service. There are no long term contracts or commitments on your part. You simply pay month-to-month. If you cancel, you’ll be billed for the current month, but you won’t be billed again. Read more…
Own URL
Own URL With Filecamp, using your existing domain name (e.g., https://files.yourdomain.com) is easy and can be configured in a few minutes (Pro plan only). Get rid of Filecamp in your URL When you request a Filecamp Trial, a secure Filecamp sub-domain will be created for your account: https://companyname.filecamp.com. If you prefer to use your own domain address in the URL instead, you will have to create a corresponding CNAME record, for example: https://files.yourdomain.com or https://mediabank.yourdomain.com All Filecamp accounts are securely…
Phone support
…This ensures nothing gets lost if we need to escalate your issue, and you won’t have to repeat previous questions. We can route complex questions to the right team member. It’s faster. We can investigate complex questions properly without keeping you on hold. In the future, we hope to offer more ways to communicate with the Filecamp team. For now, please email us, and we’ll respond as quickly as we can. Related articles Knowledge Base Contact Filecamp FAQ Video tutorials…
Uploading folders
…the files. Click Upload to begin the process. Once the upload is complete, click OK, GOT IT to confirm. Related articles Folders Create folder Edit folder Permissions Copy or move Delete Upload folder Share folder links Request files links Custom thumbnails Banners Embed via iFrame Notice: When uploading large and complex folder structures, you might have to adjust your computer’s Energy Saver settings to prevent your computer from going to sleep in the middle of an upload. Guide for Mac…
Remember me
Remember me Tired of entering your username and password every time you need to access your Filecamp account? Don’t worry, help is just a checkbox away! Remember me (Automatic login) Checking the Stay signed in checkbox on your Filecamp login page will automatically log you in each time you visit your Filecamp account from a specific computer. When you have checked this checkbox, you are automatically logged in the next time you visit Filecamp. Disable Remember me (Automatic login) To…
