Downloading files

…DOWNLOAD from the Bulk Action Bar. Download multiple files (desktop only) You can select multiple files using keyboard shortcuts or by dragging to select. To select multiple files or folders by dragging: Click and hold anywhere on the background of the file overview. Drag your cursor to create a selection box around the files or folders you want to select. To select multiple consecutive files or folders using keyboard shortcuts: Select the first item. Press and hold Shift. Click the…

Auto tags

Auto tags Use artificial intelligence to automatically fill keywords for you. This feature will check the image, find relevant keywords, and assign them to the image. Auto tag To auto-tag an image, double-click on the image to view a larger preview and click the Info icon in the Toolbar. Now click inside the Tags field, and click the Auto generate button. Filecamp will now analyse the image and come up with a range of suggested keywords. You can remove suggested…

Clear browser cache

…documentation. Safari Click Safari. Select Preferences. In the Privacy tab, click Manage Website Data. Click Remove All. Click Done. Close and restart Safari for the clearing to take full effect. Microsoft Edge Click the Hub icon in the top-right corner of the screen. In the History tab, click Clear history. Select all boxes. Click Clear. Close and restart Microsoft Edge for the clearing to take full effect. For more help with clearing Microsoft Edge’s cache, visit Microsoft’s documentation. Internet Explorer…

Log

…log as a .CSV file. Simply click on Download icon to download the current log search results as a .CSV file. Comma-separated value (CSV) files are files that contain data from a table listed in plain text form, such as email contact details. Although CSV files can be opened with many programs, like text editors, the data they contain is best viewed using a spreadsheet program, such as Microsoft Excel or Google Sheets. How to open your .csv log in…

White Label

White Label Use Filecamp’s white label options to resell Filecamp or to enjoy a DAM where your brand will be 100% in focus. White Label features Filecamp has many custom branding features, and with the Filecamp Pro plan, you are issued a vendor-neutral platform from which all references to Filecamp can be removed. Here are some features that help you white label your Filecamp: Logo, colors, and login background image (All plans) Administrator user-role (All plans) Message templates (All plans)…

Filecamp status

…minor adjustments following the release. If you notice anything not working as expected, please email support@filecamp.com with a detailed description and, if possible, screenshots showing the issue. Data centers | North America Operational Data centers | Europe Operational Data centers | Asia Operational Data centers | Australia Operational Email notifications Operational Webdav Access Operational WebDAV notice Use your Filecamp subdomain and port 8444 for WebDAV. Custom domains and port 8443 are no longer supported. API Operational Support System Operational Marketing…

Screenshots

…Proofing & Commenting Log Filecamp has a simple logical design that makes sharing and collaborating on files and media online a breeze – online and from any device. Every plan includes custom branding so you can use your company logo and brand colors to make your Filecamp feel just like home!Our Advanced and Professional Plans include even more custom branding features so you can make your clients feel like they are right at home too! You also get features tailored…

User Interface Overview

…files to Collection Remove files from Collection Share Collection links Delete Collection Labels Using Labels Commenting Start Commenting Invite users to comment Trash Trash Admin Account General Domain Users Log Themes Labels Tags Shares WebDAV Pages Templates Storage Tech stuff Problem solving Browsers Filecamp Status Subscription Payment options Signup & secure Trial Billing information & plan upgrades Quick Navigation with Keyboard Shortcuts Speed up your workflow in Filecamp! Discover the available keyboard shortcuts to enhance your productivity. Learn more about…

Payment options

…plan upgrades Credit Card Management for recurring transactions Filecamp uses stripe, a Level 1 PCI Compliant service provider, to manage credit card data and PCI compliance. Filecamp only stores the absolute minimum card details such as the last four digits and the expiration date for identification purposes. Notice: Filecamp does not offer different pricing options for a yearly subscription as opposed to monthly. The reason is that invoice orders are managed by our staff manually, where recurring monthly payments by…

Share Collection

…& download If you select the View & download option the recipients will be directed to a branded preview page where the files in the Collection can be previewed, commented on, and downloaded. Notice: You always have two options for distributing share links: you can email the link directly from this window and specify specific link recipients in the “Add email” field, or you can copy and paste the link into your email application, social media, your company’s website, etc….

Message templates

…the e-mail that is sent to users that are subscribing to receive Download notifications. Upload notification – this is the e-mail that is sent to users that are subscribing to receive Upload notifications. Label change notification –this is the e-mail that is sent to users that are subscribing to receive Label change notifications. Comment notification –this is the e-mail that is sent to users that are subscribing to receive New Comments notifications. Invite user email – this is the e-mail…

Edit files

…tags/keywords that describe the selected files (remember to press enter after each keyword). Read more about Metadata. Auto tag selected images – check this checkbox if you want to have the selected images tagged automatically using artificial intelligence. (Pro plan only). Read more about Auto-tagging. Simply make the desired changes and click UPDATE FILES to save the changes. Notice: When editing a lot of files, there can be a delay of up to 15 minutes before you can see the…