…change the “from name” on emails sent from your Filecamp. The default value is your Filecamp URL but you can change it, for example, your company or brand name. Email sending domain – donotreply@filecamp.com is the default sending domain. But if you are on a Pro plan you can choose another predefined “white label” sending domain instead, and thereby “hide” the Filecamp brand in the emails that are sent from your Filecamp to your users. Pro plan only. Auto tag…

…you try to log in and you get a “Wrong password” or “User not found” message, it might be due to the following reasons: Your username or password are incorrect. Try logging in again. Your user account does not exist any more. If the problem persists contact your Filecamp administrator and then if you still can’t get access contact Filecamp support. Related articles User My Profile Forgot password Remember me Notifications Log out Language Dark and Light mode Admin Users…

Industries Printing Industry and Printers Commercial printers benefit when file exchange is easy with a secure cloud based media library. Whether it’s PDF, EPS, or PSD… Filecamp makes it easy as 1,2,3. With file sizes increasing every year, even small commercial printers need a platform to easily share and collaborate on files. Filecamp’s simple interface and secure cloud platform make it easy for you and your clients to share files, from across town, or from across the globe. Filecamp is…

Digital Asset Management Digital Asset Management Affordable DAM with unlimited users, custom branding, and no training required. Digital Asset Management Made Easy Make one quick stop for all of your company’s images, stock photos, videos, creative files, documents, presentations and more. Powerful tagging and search features deliver exactly what you’re looking for. Tell me more Personalized branding Keep this content short Style Filecamp with your own background images, logos, and colors. You can even customize your URL and the emails that…

…but shouldn’t exceed 500×500 pixels. Notice: Only users who use their email address as their username can receive their login credentials through the Invite feature and reset their password using the Forgot Password option. For this reason, we strongly recommend using email addresses as usernames. Notice: Please observe the following Password security practices: Select a password that is easy for you to remember, but difficult for others to guess. Keep your password confidential and do not share it with anyone….

…folder links Request files links Custom thumbnails Users Forgot password Change password/username Notifications Messages Remember me Log out Favorites Using Favorites Search Search for files & folders Collections Create Collection Add files to Collection Remove files from Collection Share Collection links Delete Collection Labels Using Labels Commenting Start Commenting Invite users to comment Trash Trash TIP: You can start a search by pressing the “/” key and exit a search by pressing the “ESC” key. Learn more about keyboard shortcuts. …

Create a collection Collections let you group file references for easy viewing and sharing, even if they are stored in different folders. Collections are user-specific, and each user has their own. Add a single file or folder to a collection To add a single file or folder to a collection, click the Three Dots Menu below the thumbnail and choose Add to Collection. Add a single file to a Collection (from large preview) To add a single file to a…

…message. This information will appear in your Log and in the notification sent to any Filecamp users who have enabled upload notifications for this folder. The recipient can follow the upload progress, and once complete, they can click the “OK, GOT IT” button to confirm. After completing the upload, they will see a summary of the process and have the option to print the details as confirmation of a successful upload. TIP: We recommend turning on notifications on folders you…

…Filecamp. Disable Remember me (Automatic login) To disable the automatic login, just click the Log out button in the upper-right corner of your Filecamp account. You’ll then need to re-enter your username and password when you return to Filecamp. Notice: If you use Filecamp from a computer that other people have access to, automatic login may not be the best option. Related articles User My Profile Forgot password Notifications Log in Log out Language Dark and Light mode Admin Users…

…If none of these steps resolve the issue, please let us know by sending an email to support@filecamp.com and list any email addresses that may be associated with your account. NOTICE: For security reasons the link in the Reset Password email will become invalid once you have clicked it, and/or if the password reset was requested more than 24 hours ago. Related articles User My Profile Remember me Notifications Log in Log out Language Dark and Light mode Admin Users…

…is generally always because the user’s spam filters have caught messages from either filecamp.com, mandrill.com, or mandrillapp.com. Given that Mandrill is a popular email service provider, it is possible that Filecamp-associated Mandrill-originated emails may get caught in spam filters if the filter has previously blocked Mandrill-originated emails from other companies. This article is an explanation of the problem from the Mandrill perspective. In summary, if you don’t receive the Filecamp system-generated emails you are expecting, please check your spam filters…