Filecamp status

…not see a notice posted, please contact us. NOTICE: Remember to clear all cache so that the code from the latest release is always in use. This will help you to avoid any potential errors. Past Incidents Certain links that are shared might be of an incorrect link type We have fixed the annoying “share link bug” we introduced with our update on September 2nd. The incident has been resolved. September 18, 2023 Notifications and invite emails were unavailable for…

General

…For example, you can link to your company or brand website. Pro plan only. Notice: Only Administrators can see and edit the General Settings. When updating there is a 5-10 minute delay before the settings update. Check the log for confirmation or if any errors occurred. Related articles Billing General Domain Users Log Themes Labels Shares WebDAV Pages Tags Storage Notice: By customizing your email-sending domain, “Powered by” text, and “Powered by” URL options – along with deploying your own…

GDPR

…visited, links clicked, non-sensitive text entered, mouse movements, as well as information more commonly collected, such as his/her IP address, referring URL, browser, operating system, cookie information, device, and any other information from the visitor regarding his/her use of your Filecamp. If you invite new users to your Filecamp site, we store first name, last name, and email address (username) as provided by the user. This information is used to give your users access to your Filecamp. Your Filecamp administrators…

… and all other Businesses

…No matter the size of your company, Filecamp gives you room to grow with unlimited user accounts and custom branding included in every account. Built on secure HTTPS technology, Filecamp is a safe file-sharing and collaboration platform available anywhere in the world, 24/7. You can access Filecamp from both PC and Mac, with all your files securely stored in our cloud-based platform. All kinds of file types can be uploaded and stored, so your business never feels limited. With a…

Acceptable Use Policy

…network without Filecamp’s prior written permission. Breach, circumvent, or otherwise bypass any security or authentication measures. Transmit viruses, malware, malicious or destructive code, or other prohibited items through the Services. Prohibited items include any routine, device, or undisclosed feature, such as a time bomb, software lock, drop-dead device, worm, Trojan horse, trap door, back door, or malicious software routine, that is designed to: (1) delete, disable, deactivate, interfere with, or otherwise harm any software, program, data, device, system, or service;

Brand Asset Management

…more.   Designed with your brand in mind Filecamp comes with some unique branding possibilities, and you can brand as many separate “sub-accounts” for your Filecamp as you’d like. You can customize the login page and overall logo and colors for each client so they have a unique experience that is centered on their brand.   Easy to manage Filecamp is a 100% cloud-based solution, and comes with unlimited users, advanced granular sharing permissions, file previews and mobile ready user…

Incognito mode icon with hat and glasses symbolizing privacy.

Incognito or private mode

…Filecamp site and try again. Shortcut: Command + Shift + P For more help, visit Mozilla’s documentation. Safari Open Safari. Click File in the top menu. Select New Private Window. Go to your Filecamp site and try again. Shortcut: Command + Shift + N For more help, visit Apple’s documentation. Microsoft Edge Windows Open Microsoft Edge. Click the menu icon in the top-right corner. Select New InPrivate window. Go to your Filecamp site and try again. Shortcut: Ctrl + Shift…

Quick Start Guide for new Admins

…from Collection Share Collection links Delete Collection Labels Using Labels Commenting Start Commenting Invite users to comment Trash Trash Admin Account General Domain Users Log Themes Labels Tags Shares WebDAV Pages Templates Storage Tech stuff Problem solving Browsers Filecamp Status Subscription Payment options Signup & secure Trial Billing information & plan upgrades VIDEO … or simply watch this! View a 4 minutes video that will take you through some of the basic tasks in Filecamp. See more Filecamp feature videos….

Media and Publishing Industry

Industries Media & Publishing Media publishing companies need easy media management software, in fact you could say that Filecamp´s cloud based file sharing tools is made for you! Filecamp is a secure file sharing, collaboration, and media asset management platform built from the ground up for handling large graphics and rich media files. A cloud based service, you can access your Filecamp from anywhere in the world via PC or Mac using only your web browser. Built on rock solid

Fashion Industry

…share entire folder structures without login. This way you can share news about your latest line with the press or general public, while keeping all your projects safe and secure. Filecamp sets the standard for professional and affordable file sharing. For consulting firms in the fashion industry, you can use our custom branding features to provide a custom look-and-feel to your clients. You can even offer marketing asset management as a value-add service with Filecamp! PC or Mac, we’ve got…

White Label

…will then add your custom domain to the list of approved domains in our Page editor. Login page See below which aspects of the login page you can customize: Favicon and page title Own secure https URL Login logo Login body background color Login page background image Your own custom Terms or copyright notice Secondary color (buttons etc.) White Label text Login description Login logo background color Your own custom fields for access requests. Interface See below which aspects of…

Supported file types

…H.264, ACC, 720 px, wide format file. But you will always download the original video and audio files. Notice: By default Filecamp encodes a mp4/.m4a (H.264) version of all video files so that they can be previewed in a browser. The encoding process starts automatically, but for large video files, it might take 10-15 minutes before they can be previewed in your browser. Also, notice that these preview versions of your video files take up extra storage in your account….