…24 and 72 hours to start working properly. Domain providers refer to this waiting period as “propagation time,” or the time it takes for changes to update throughout the web. The exact timing depends on many factors and isn’t something Filecamp can control or expedite. If you’ve entered all records correctly and your domain isn’t working right away, or if it’s working on some devices but not others, there’s nothing to worry about. The Internet is a big place, and…

Metadata Metadata provides structured information about your files. It helps you organise assets consistently and makes them easier to search and find. Filecamp automatically extracts metadata from files when they are uploaded. This allows you to benefit from information already created in your existing creative workflow. Metadata embedded in files, including XMP data from applications such as Adobe Bridge and Adobe Lightroom, is read and indexed by Filecamp. When assets are uploaded, Filecamp can extract common metadata fields such as:…

FEATURE HIGHLIGHT Metadata All modern corporations are dealing with large, and ever-growing, number of media files and other brand related assets. Metadata is a key component because it facilitates the ability to easily tag and find these assets. Keywords and tags Files are only assets if you can locate and use them. With Filecamp it is easy to tag your images with the right keywords so that they can be found and used by your stakeholders. AI Tag Review…

Storage Admin level users can access and monitor storage usage through the Storage control panel. Monitoring Storage Navigate to Admin > Storage from the Main menu in the top left corner. On the Storage overview page, you can see how much storage you have used. Notice: All Administrators will receive an email notification when your account reaches 70%, 80%, and 90% of your storage limit. More details Storage usage Below the Storage progress bar you can see how your total…

…easy file sharing and collaboration for everyone on your staff. Public offices are getting savvier at expressing themselves to their stakeholders and using graphics and rich media to express their message. Filecamp keeps all the important photos in an Image Library, where you can easily build collections of images to share with members of the press or people who sit on the board of our office. The custom branding features included in every Filecamp plan allow you to add your…

Problem Solving If you experience problems with your Filecamp account, there are a few things you can try. 1. Refresh your browser A hard refresh clears your browser’s cache for a specific page and loads the latest version. This can fix some site errors, such as pages that do not fully load. A hard refresh will usually fix this, but occasionally you may need to clear your browser cache completely. 2. Clear browser cache In rare cases, your browser may…

Create folder Organize your files in folders just as you would on your local computer. Create all the folders you like and manage access to each folder. Create new folder To create a new folder, click the Extra options icon in the Toolbar. Then select the Add Folder option: A pop-up window will appear prompting you to enter the name of the new folder. Enter a name for the new folder. Then click CREATE. Notice: Folder names have a limit…

…adding parameters to the src URL. Parameter Description Example theme Controls the colour theme of the embedded view. Default is light if no parameter is set. ?theme=dark hidetop Hides the top navigation bar in the embedded view. ?hidetop=true Theme options No parameter → Light theme (default) ?theme=dark → Forces dark theme ?theme=auto → Follows the visitor’s operating system theme Example: <iframe src=”https://files.filecamp.com/s/o/0rl2C3FMhz2IJ6NH?theme=dark”></iframe> Combining parameters If you want to use more than one parameter, separate them with &. Example: <iframe src=”https://files.filecamp.com/s/o/0rl2C3FMhz2IJ6NH?theme=dark&hidetop=true”></iframe>…

…https URL Login logo Login body background color Login page background image Your own custom Terms or copyright notice Secondary color (buttons etc.) White Label text Login description Login logo background color Your own custom fields for access requests. Interface You can see which aspects of the interface are customizable below: Favicon and page title Own secure https URL Logo Custom thumbnails on folders and files Folder description text Labels and Labelset Secondary color (buttons etc.) White Label text Default…

Brand Guidelines Creating & maintaining your brand guidelines should be simple, fast and fun. Filecamp helps businesses manage their digital assets and maintain brand consistency.   Start my free trial!   Start my free trial!   Your own online brand portal An online Brand Guide ensures brand consistency and transparency with the public. No more emailing company logos, typeface and color codes. Filecamp’s Brand Manual allows you to manage, store and share your guidelines. Make sure your colleagues and partners…

Log in to Filecamp Access the login page for your Filecamp by typing the account URL into your browser. Log in Normally, the URL is : [YourCompanyName].filecamp.com. However, your company may use a custom URL. In this case you need to contact your system Administrators for the URL. On the login page, enter your username and your personal password. If you have forgotten the password, see Reset your password. Click Login or press ENTER. When you try to log in…

How to hard refresh your browser A hard refresh is a way of clearing the browser’s cache for a specific page, to force it to load the most recent version of a page. Although storing pages to the browsers cache makes your Filecamp loading faster, it can mean that Filecamp updates aren’t always visible until you perform a hard refresh. Performing a hard refresh is easy and the commands vary depending on what browser and operating system you are using….