Problem Solving If you experience problems with your Filecamp account, there are a few things you can try. 1. Refresh your browser A hard refresh clears your browser’s cache for a specific page and loads the latest version. This can fix some site errors, such as pages that do not fully load. A hard refresh will usually fix this, but occasionally you may need to clear your browser cache completely. 2. Clear browser cache In rare cases, your browser may…

…passwords if your username is your e-mail address. That’s why we recommend using e-mail addresses as usernames. I’ve requested password reset instructions, but the link hasn’t arrived in my email. What next? If you have requested password reset instructions using the steps above but the email has not arrived: Check your spam or junk folders. Check to be sure you used the email address associated with your Filecamp account to request password reset instructions. If you attempt to reset your…

Create folder Organize your files in folders just as you would on your local computer. Create all the folders you like and manage access to each folder. Create new folder To create a new folder, click the Extra options icon in the Toolbar. Then select the Add Folder option: A pop-up window will appear prompting you to enter the name of the new folder. Enter a name for the new folder. Then click CREATE. Notice: Folder names have a limit…

…easy to manage access across teams, departments, clients, and projects. Tell me more Choose Viewer or Editor access Quick caption here Control what users can do within each folder: Viewers can browse, preview, download, comment on, and share files without modifying them. Editors can also upload, edit, organize, move, copy, label, and delete files. Folder access is automatically inherited by subfolders, so you do not need to configure every folder separately. Tell me more Try Filecamp for free. All features included….

FEATURE HIGHLIGHT Metadata All modern corporations are dealing with large, and ever-growing, number of media files and other brand related assets. Metadata is a key component because it facilitates the ability to easily tag and find these assets. Keywords and tags Files are only assets if you can locate and use them. With Filecamp it is easy to tag your images with the right keywords so that they can be found and used by your stakeholders. AI Tag Review…

Shares Administrators and users with permission to “Manage Shares” can monitor, edit, and delete shared links from one central location. Manage shared links Go to Admin > Shares. You will now see a complete list of all the shared links your users have created. Search for a shared link Go to Admin > Shares. Type in anything related to the shared link. Press Enter to execute the search. Edit or reshare a shared link Click on any of the shares…

Acceptable Use Policy You agree not to misuse Filecamp’s services (the “Services”) or help anyone else do so. You must not attempt to do any of the following in connection with the Services: Interfere with, or attempt to interfere with, the functionality or proper operation of the Services. Use any robot, spider, data-scraping, automation, extraction tool, or similar mechanism to access or use the Services, unless expressly authorized by Filecamp. Probe, scan, or test the vulnerability of any system or…

…adding parameters to the src URL. Parameter Description Example theme Controls the colour theme of the embedded view. Default is light if no parameter is set. ?theme=dark hidetop Hides the top navigation bar in the embedded view. ?hidetop=true Theme options No parameter → Light theme (default) ?theme=dark → Forces dark theme ?theme=auto → Follows the visitor’s operating system theme Example: <iframe src=”https://files.filecamp.com/s/o/0rl2C3FMhz2IJ6NH?theme=dark”></iframe> Combining parameters If you want to use more than one parameter, separate them with &. Example: <iframe src=”https://files.filecamp.com/s/o/0rl2C3FMhz2IJ6NH?theme=dark&hidetop=true”></iframe>…

…importantly, you can save the screenshot and any edits using the 3.5-inch floppy disk icon (some visual metaphors never die). And you can now use the screenshot as a custom thumbnail to a file or folder in Filecamp ? How to Take a Screenshot on a Mac To capture a specific part of your screen, press Shift+Command+4 and your pointer will change to a cross-hair. Click and drag the cross-hair so that it covers the area you wish to capture….