Filecamp Status Welcome to Filecamp’s status page. If there are any interruptions in service, it will be posted here. Current Incidents Today All systems are operational. A major release is being rolled out. During the migration, your site may be under maintenance for up to 1 hour. Read more. NOTE: We are still making minor adjustments following the release. If you notice anything not working as expected, please email support@filecamp.com with a detailed description and, if possible, screenshots showing the…
Screenshots
…Proofing & Commenting Log Filecamp has a simple logical design that makes sharing and collaborating on files and media online a breeze – online and from any device. Every plan includes custom branding so you can use your company logo and brand colors to make your Filecamp feel just like home!Our Advanced and Professional Plans include even more custom branding features so you can make your clients feel like they are right at home too! You also get features tailored…
Payment options
…plan upgrades Credit Card Management for recurring transactions Filecamp uses stripe, a Level 1 PCI Compliant service provider, to manage credit card data and PCI compliance. Filecamp only stores the absolute minimum card details such as the last four digits and the expiration date for identification purposes. Notice: Filecamp does not offer different pricing options for a yearly subscription as opposed to monthly. The reason is that invoice orders are managed by our staff manually, where recurring monthly payments by…
Signup & secure Trial
…your Trial, you must be an Administrator! Don’t have a credit card? No problem! You can also pay by yearly invoice. Invoice order payments can be made via Credit Card, Bank transfer, or PayPal. Credit Card Management for recurring transactions Filecamp uses stripe, a Level 1 PCI Compliant service provider, to manage credit card data and PCI compliance. Filecamp only stores the absolute minimum card details such as the last four digits and the expiration date for identification purposes….
Tags admin
Tags The Tags admin section lets you view, edit, search and validate all tags applied to your files. View tags All administrators and users with Tags access can use the Tags section. To see the tags used in your account, open the Main menu and select Tags. You will see a list of every tag in your account. Each tag shows how many files it is applied to. This includes both manually created tags and AI-generated tags. Note: The tags…
Dark and Light mode
…still switch modes at any time using the sun or moon icon. Related articles User Edit My Profile Forgot password Remember me Notifications Messages Log in Log out Admin Users Note: Dark and Light mode is in early release and may not yet be available in your account. It is being gradually rolled out to all customers. View release notes Note: Dark and light mode only affect how Filecamp looks for you. They do not change anything for other users. …
Delete files or folders
How to delete files and folders Administrators and users with permission to “Move files & folders to trash” can delete files and folders. Delete a single file or folder Click the Three Dots Menu below the file/folder thumbnail and choose Move to trash. Or, open the file in large preview mode, click on Extra options in the Toolbar, and select Move to Trash. The file will be instantly removed from the folder and moved to the Trash. Delete multiple files…
Label set
…the Labelset drop-down menu. Enable/disable label change on folder level You can easily enable or disable label changes on the folder level. Enter the folder you want to modify, open the Infobar and click on Advanced settings in the, and you can now enable/disable label changes for this folder (and subfolders) from the Label Change drop-down menu. Notice: Only Administrators or users with permission to “Edit files and folders” and “Manage labels” can assign a Labelset to a folder. Read…
Language
…the upper-right corner of the interface: From the dropdown menu, select the language you prefer. Filecamp supports multiple languages, including those most frequently requested by our users. Related articles User Edit My Profile Forgot password Remember me Notifications Messages Log in Log out Admin Users Supported Languages English Français Español Deutsch Nederlands Italiano Dansk Norsk Suomi Polski Português Svenska Русский 日本語 한국어 中文 If your preferred language isn’t listed, please don’t hesitate to contact us to suggest additional language support….
Domain propagation time
Domain propagation time All Filecamp accounts are configured on dedicated high-performance servers in your region. This is all good but means we have to deal with something called DNS propagation time. DNS propagation time We are managing all DNS on Amazon Route 53 which is designed to quickly propagate all DNS updates to its worldwide network of authoritative DNS servers within 60 seconds under normal conditions. But not all are normal conditions … and DNS changes can take anywhere between…
Forgot password
…filter whitelist. If none of these steps resolve the issue, please let us know by sending an email to support@filecamp.com and list any email addresses that may be associated with your account. NOTICE: For security reasons the link in the Reset Password email will become invalid once you have clicked it, and/or if the password reset was requested more than 24 hours ago. Related articles User Edit My Profile Remember me Notifications Messages Log in Log out Language Admin Users…
Filecamp Guest Article Guidelines
FILECAMP Guest Article Guidelines Our goal is to provide insightful and well-researched articles. We are open to high-quality Guest Articles on our blog. Filecamp.com currently has a Domain Rating of 76 according to Ahrefs! Getting Started These guidelines will provide you with everything you need to know to get started with your article. What kind of articles does Filecamp publish? Topics are loosely based on design, branding, and marketing. Topics include branding, marketing, freelancing, remote working, social media, content marketing, logo…
