…your Trial, you must be an Administrator!\n\n Don’t have a credit card? No problem! You can also pay by yearly invoice. Invoice order payments can be made via Credit Card, Bank transfer, or PayPal. \n\n Credit Card Management for recurring transactions Filecamp uses stripe, a Level 1 PCI Compliant service provider, to manage credit card data and PCI compliance. Filecamp only stores the absolute minimum card details such as the last four digits and the expiration date for identification purposes….
Delete files or folders
How to delete files and folders Administrators and users with permission to “Move files & folders to trash” can delete files and folders. Delete a single file or folder Click the Three Dots Menu below the file/folder thumbnail and choose Move to trash. Or, open the file in large preview mode, click on Extra options in the Toolbar, and select Move to Trash. The file will be instantly removed from the folder and moved to the Trash. Delete multiple files…
Label set
…the Labelset drop-down menu. Enable/disable label change on folder level You can easily enable or disable label changes on the folder level. Enter the folder you want to modify, open the Infobar and click on Advanced settings in the, and you can now enable/disable label changes for this folder (and subfolders) from the Label Change drop-down menu. Notice: Only Administrators or users with permission to “Edit files and folders” and “Manage labels” can assign a Labelset to a folder. Read…
Language
Change language Each user can easily change the language of their Filecamp interface to suit their preferences, ensuring a personalized experience. Change your language Click on the globe icon, typically found in the upper-right corner of your Filecamp interface. From the dropdown menu, select the language you prefer. Filecamp supports multiple languages, including those most frequently requested by our users. Related articles User Edit My Profile Forgot password Remember me Notifications Messages Log in Log out Admin Users Available languages:…
Domain propagation time
Domain propagation time All Filecamp accounts are configured on dedicated high-performance servers in your region. This is all good but means we have to deal with something called DNS propagation time. DNS propagation time We are managing all DNS on Amazon Route 53 which is designed to quickly propagate all DNS updates to its worldwide network of authoritative DNS servers within 60 seconds under normal conditions. But not all are normal conditions … and DNS changes can take anywhere between…
Forgot password
…filter whitelist. If none of these steps resolve the issue, please let us know by sending an email to support@filecamp.com and list any email addresses that may be associated with your account. NOTICE: For security reasons the link in the Reset Password email will become invalid once you have clicked it, and/or if the password reset was requested more than 24 hours ago.\n\n Related articles User Edit My Profile Remember me Notifications Messages Log in Log out Language Admin Users…
Filecamp status
…unavailable for some customers\n\n We’ve had some issues with our email-sending service (mandrillapp.com) over the last few days. Our team has identified and resolved the root cause but some email notifications and invites might have to be resent. The incident has been resolved.\n\n February 14, 2023\n\n Unexpected downtime for certain US-based customers\n\n We have resolved an issue impacting one of our US-based servers. We apologize for the downtime this incident caused specific customers. The incident has been resolved and we…
Filecamp Guest Article Guidelines
FILECAMP\n\n Guest Article Guidelines\n\nOur primary goal is to deliver quality content!\n\n We are open to HIGH-QUALITY Guest Articles on our blog. Filecamp.com currently holds a 76 domain rating according to AHREF! Getting Started This guideline will provide you with everything you need to know to get started with your article. What kind of articles does Filecamp publish? Topics are loosely based around design, branding & marketing. Topics include branding, marketing, freelancing, remote working, social media, content marketing, logo design, UX/UI,…
Request Files Links
Collect files from people with file requests Upload links can be used to receive files to your Filecamp without requesting the sender to log in. The possibilities are endless Add a Request Files link in your email signature and receive files directly in your Filecamp, without having to deal with mailserver file size limits. Add a Request Files link to your company website, and give your stakeholders a easy way to send you large files. Send out a business proposal…
Acceptable Use Policy
…than our publicly supported interfaces (for example, “scraping” or creating accounts in bulk). Send unsolicited communications, promotions or advertisements, or spam. Circumvent storage space limits. Publish or share materials that are unlawfully pornographic or indecent, or that contain extreme acts of violence or terrorist activity, including terror propaganda. Violate the law in any way, including storing, publishing, or sharing material that’s fraudulent, defamatory, misleading, or violates the privacy or infringes the rights of others. Acceptable Use Policy You agree not…
Case Studies
Share your story Help us expand this resource by sharing your work and telling your story and how you benefit from Filecamp. Contact us! Case Studies Whether you’re looking for inspiration or precedents, Filecamp´s Case Studies are a perfect place to start. TRUE “… for a design agency to succeed it not only has to do good work, it has to look good doing it.” Mark Christensen, Partner at TRUE™, truecph.com In today’s world, a brand needs to represent itself…
Multiple themes
…feels just like home with their logo and colors. Custom Branding with Filecamp Apply your own (and your customers) colors, logos and titles and assign these settings to specific folders. When managing and sharing brand files, it only makes sense to have a platform that reflects that same branding. Filecamp comes with some unique branding possibilities for sharing files and collaborating with your clients and partners. You can brand your Filecamp with your company logo and colors so it feels…