White Label Use Filecamp’s white label options to resell Filecamp or to enjoy a DAM where your brand will be 100% in focus. White Label features Filecamp has many custom branding features, and with the Filecamp Pro plan, you are issued a vendor-neutral platform from which all references to Filecamp can be removed. Here are some features that help you white label your Filecamp: Logo, colors, and login background image (All plans) Administrator user-role (All plans) Message templates (All plans)…

…respond to a request for data portability without undue delay and within one week of receipt. Data Processing Agreement (DPA) You are always welcome to contact privacy@filecamp.com and ask for our DPA (Data Processing Agreement). You can email it to us once you signed it, then we’ll sign it and send it back to you. 3rd parties tools and services we use We use platforms and tools like Microsoft (Azure), Zendesk, Stripe, and MailChimp. We will add more platforms in…

…Proofing & Commenting Log Filecamp has a simple logical design that makes sharing and collaborating on files and media online a breeze – online and from any device. Every plan includes custom branding so you can use your company logo and brand colors to make your Filecamp feel just like home!Our Advanced and Professional Plans include even more custom branding features so you can make your clients feel like they are right at home too! You also get features tailored…

…it ideal for managing large datasets or specific file details. Large Preview To enable the large preview, double-click the file thumbnail and/or click on the file name. TIP: You can open the Infobar while in Large Preview and use the left and right arrow keyboard keys ( ) to toggle between files (also while the Infobar is open). And you can use the ESC key to close the large preview view Infobar The content is displayed in the right panel…

…any time. If you cancel your account will be closed when your payment period expires and you won’t be billed again. You need to choose between monthly or yearly payment options when you signup. If you, later on, want to switch from yearly to monthly invoicing or vice versa we are happy to help. Just contact us at billing@filecamp.com. This article reviews the following topics: Monthly payments Yearly payments Related articles Billing overview Signup & secure Trial Billing information &…

…articles Payment options Billing overview Billing information & plan upgrades Don’t have a credit card? No problem! You can also pay by yearly invoice. Invoice order payments can be made via Credit Card, Bank transfer, or PayPal. Notice: To signup and secure your Trial, you must be an Administrator! Credit Card Management for recurring transactions Filecamp uses stripe, a Level 1 PCI Compliant service provider, to manage credit card data and PCI compliance. Filecamp only stores the absolute minimum…

Share Collection When you share a collection link recipients will be directed to a public page where the content in the Collection can be previewed and downloaded. Share collection link Navigate to the Collection you want to share, then click the Share button in the Toolbar. A pop-up window will appear where you can adjust the link’s options to decide if it should be a View only, Download, or a View & download link, set an expiration date for the…

…persistent “logged in as another user” notice is now shown when you are viewing an account as another user. Single files downloaded from the bulk action bar now download directly instead of as a ZIP file. Long folder and file descriptions are now better supported in the infobar. The “.link” extension is now hidden from link file names. A new tooltip in the share modals now explains the different link types. Bug fixes Fixed an issue with creating vanity URLs…

Filecamp Status Welcome to Filecamp’s status page. If there are any interruptions in service, it will be posted here. Current Incidents Today All systems are operational. Data centers | North America Operational Data centers | Europe Operational Data centers | APAC Operational Email notifications Operational Webdav Access Operational API Operational Support System Operational Marketing Website Operational Related articles Problem solving Release Notes If you are experiencing problems connecting to Filecamp and do not see a notice posted, please contact…

Collect files from people with file requests Upload links can be used to receive files to your Filecamp without requesting the sender to log in. The possibilities are endless Add a Request Files link in your email signature and receive files directly in your Filecamp, without having to deal with mailserver file size limits. Add a Request Files link to your company website, and give your stakeholders a easy way to send you large files. Send out a business proposal…

Remember me Tired of entering your username and password every time you need to access your Filecamp account? Don’t worry, help is just a checkbox away! Remember me (Automatic login) Checking the Stay signed in checkbox on your Filecamp login page will automatically log you in each time you visit your Filecamp account from a specific computer. When you have checked this checkbox, you are automatically logged in the next time you visit Filecamp. Disable Remember me (Automatic login) To…

…Pages Create custom pages using the built-in WYSIWYG editor and have these pages appear in the main navigation. WYSIWYG PagesPages are often used to convey online brand guidelines, list of important contacts, getting started tips, user guides, usage terms, or what ever make sense for you and your Filecamp usage. You can also add in links, allowing you to point to specific areas in your Filecamp or to external sites. See live example Pages are flexible and easy to use!…