…the right, where you can change the user’s details. Username Specify a Username (preferably an email address). Description You may add a description that describes the user. It could be the user´s real name or company/department, for example. Lock user Check this checkbox if you want to disable the user from changing his or her own login credentials. Also, locked users are not able to create Collections, use Favorites, and setup Notifications. Recommended if you allow multiple users to share…

…so that we can log what they are doing and assign their comments and label changes with their usernames. External users need to register when trying to comment on a file they have received a link to. Notice: Only Users with permission to Manage users can access Admin > Users. Your account admins have control over these settings. Notice: External users are typical short-term partners are contacts who’ve been invited to comment and approve on one or more of your…

…this folder. More videos TIP: You can also receive files and folders from external users by simply sending them an Upload link. Read more about receiving files without login.\n\n Notice: When uploading large files, you might have to adjust your computer’s Energy Saver settings to prevent your computer from going to sleep in the middle of an upload. Guide for Mac users. Guide for PC users. Uncheck the option “Put hard disk to sleep when possible”. If your uploads are…

…the files. Click Upload to begin the process. Once the upload is complete, click OK, GOT IT to confirm. Related articles Folders Create folder Edit folder Permissions Copy or move Delete Folder upload Share folder links Request files links Custom thumbnails Notice: When uploading large and complex folder structures, you might have to adjust your computer’s Energy Saver settings to prevent your computer from going to sleep in the middle of an upload. Guide for Mac users. Guide for PC…

…is generally always because the user’s spam filters have caught messages from either filecamp.com, mandrill.com, or mandrillapp.com. Given that Mandrill is a popular email service provider, it is possible that Filecamp-associated Mandrill-originated emails may get caught in spam filters if the filter has previously blocked Mandrill-originated emails from other companies. This article is an explanation of the problem from the Mandrill perspective. In summary, if you don’t receive the Filecamp system-generated emails you are expecting, please check your spam filters…

…place. This ensures nothing gets lost in translation if we need to escalate your issue. We’ll always have access to previous tickets so you won’t have to repeat questions. We can route complex questions to the appropriate staff member. It’s faster. We can investigate complex questions without putting you on hold. In the future, we hope to offer more ways to communicate with the Filecamp team. For now, please feel free to email us, and we’ll gladly respond in a…

…sizes from Filecamp. For example, you can download an Illustrator file in a lower resolution format for inserting into a Word document, right from your Filecamp. This is especially helpful for collaboration between designers and less tech-savvy members of your team. Find it in a flash We’ve built powerful search into every Filecamp account so you can easily find logos, images, videos and other media. Once you’ve found the file you need, choose from a set of easy sharing options…

…from Collection Share Collection links Delete Collection Labels Using Labels Commenting Start Commenting Invite users to comment Trash Trash Admin Account General Domain Users Log Themes Labels Tags Shares WebDAV Pages Templates Storage Tech stuff Problem solving Browsers Filecamp Status Subscription Payment options Signup & secure Trial Billing information & plan upgrades VIDEO … or simply watch this! View a 4 minutes video that will take you through some of the basic tasks in Filecamp. See more Filecamp feature videos….

Custom Branding Customize your Filecamp account interface and share files with clients and partners while reinforcing your brand! Custom branding You can easily customize Filecamp with your company’s logo and colors so you feel right at home. And there are many more options for making Filecamp your own. Related articles Look and feel Custom Branding Own URL Custom Terms Custom Thumbnails Sorting & viewing options White Label On Theme level Page title and favicon. Read more. Primary color (header). Read…

…unavailable for some customers\n\n We’ve had some issues with our email-sending service (mandrillapp.com) over the last few days. Our team has identified and resolved the root cause but some email notifications and invites might have to be resent. The incident has been resolved.\n\n February 14, 2023\n\n Unexpected downtime for certain US-based customers\n\n We have resolved an issue impacting one of our US-based servers. We apologize for the downtime this incident caused specific customers. The incident has been resolved and we…

Digital Asset Management\n\n Digital Asset Management\n\n Manage all your digital marketing assets with a sleek, user friendly cloud platform.\n\n Digital Asset Management Made Easy\n\n Make one quick stop for all of your company’s images, stock photos, videos, creative files, documents, presentations and more. Powerful tagging and search features deliver exactly what you’re looking for.\n\n Tell me more\n\n Personalized branding\n\nKeep this content short\n\n Style Filecamp with your own background images, logos, and colors. You can even customize your URL and the…