…this folder. More videos TIP: You can also receive files and folders from external users by simply sending them an Upload link. Read more about receiving files without login. Notice: When uploading large files, you might have to adjust your computer’s Energy Saver settings to prevent your computer from going to sleep in the middle of an upload. Guide for Mac users. Guide for PC users. Uncheck the option “Put hard disk to sleep when possible”. If your uploads are…

…the files. Click Upload to begin the process. Once the upload is complete, click OK, GOT IT to confirm. Related articles Folders Create folder Edit folder Permissions Copy or move Delete Upload folder Share folder links Request files links Custom thumbnails Banners Embed via iFrame Notice: When uploading large and complex folder structures, you might have to adjust your computer’s Energy Saver settings to prevent your computer from going to sleep in the middle of an upload. Guide for Mac…

…our update on September 2nd. The incident has been resolved. September 18, 2023 Notifications and invite emails were unavailable for some customers We’ve had some issues with our email-sending service (mandrillapp.com) over the last few days. Our team has identified and resolved the root cause but some email notifications and invites might have to be resent. The incident has been resolved. February 14, 2023 Unexpected downtime for certain US-based customers We have resolved an issue impacting one of our US-based…

…is generally always because the user’s spam filters have caught messages from either filecamp.com, mandrill.com, or mandrillapp.com. Given that Mandrill is a popular email service provider, it is possible that Filecamp-associated Mandrill-originated emails may get caught in spam filters if the filter has previously blocked Mandrill-originated emails from other companies. This article is an explanation of the problem from the Mandrill perspective. In summary, if you don’t receive the Filecamp system-generated emails you are expecting, please check your spam filters…

…place. This ensures nothing gets lost in translation if we need to escalate your issue. We’ll always have access to previous tickets so you won’t have to repeat questions. We can route complex questions to the appropriate staff member. It’s faster. We can investigate complex questions without putting you on hold. In the future, we hope to offer more ways to communicate with the Filecamp team. For now, please feel free to email us, and we’ll gladly respond in a…

…resolutions and sizes from Filecamp. For example, you can download an Illustrator file in a lower resolution format for inserting into a Word document, right from your Filecamp. This is especially helpful for collaboration between designers and less tech-savvy members of your team. Find it in a flash We’ve built powerful search into every Filecamp account so you can easily find logos, images, videos and other media. Once you’ve found the file you need, choose from a set of easy…

…from Collection Share Collection links Delete Collection Labels Using Labels Commenting Start Commenting Invite users to comment Trash Trash Admin Account General Domain Users Log Themes Labels Tags Shares WebDAV Pages Templates Storage Tech stuff Problem solving Browsers Filecamp Status Subscription Payment options Signup & secure Trial Billing information & plan upgrades VIDEO … or simply watch this! View a 4 minutes video that will take you through some of the basic tasks in Filecamp. See more Filecamp feature videos….

…without sacrificing quality, brand integrity or results. Filecamp’s commenting and approval tools streamline the review and approval process for any type of creative asset. Tell me more Why Digital Asset Management? As your organization grows it gets harder to keep your digital files under control. Time is wasted dealing with requests for images, logos and other files. Resources are typically scattered across various online file sharing services, hard disks, computers and network drives. People are given the wrong file type…

…long as you use Filecamp. Who qualifies We welcome applications from organizations that hold a valid charitable status with either the IRS (in the United States), a local tax service/charity commission, or a local TechSoup Global partner. Is there a catch? Recipient organizations must be willing and able to provide information to Filecamp for the purposes of creating a case study or testimonial when requested. How to apply If your organization is not using Filecamp yet, you’ll need to first…

…when new files are uploaded to your Filecamp. Extensive Logging. Keep track of everything that happens in your Filecamp. Bonus. Filecamp was built from the ground up with features for creative businesses. All Industries Advertising / Design Architects Fashion Industry Freelancers Marketing Departments Media / Publishing Non-Profit Organizations Photographers Printers Public offices Remote working Web agencies … and all other Businesses Questions? Contact us Try Filecamp for free. All features included. Start my free trial No credit card required!…

…change the “from name” on emails sent from your Filecamp. The default value is your Filecamp URL but you can change it, for example, your company or brand name. Email sending domain – donotreply@filecamp.com is the default sending domain. But if you are on a Pro plan you can choose another predefined “white label” sending domain instead, and thereby “hide” the Filecamp brand in the emails that are sent from your Filecamp to your users. Pro plan only. Auto tag…