Log in to Filecamp Access the login page for your Filecamp by typing the account URL into your browser. Log in Normally, the URL is : [YourCompanyName].filecamp.com. However, your company may use a custom URL. In this case you need to contact your system Administrators for the URL. On the login page, enter your username and your personal password. If you have forgotten the password, see Reset your password. Click Login or press ENTER. When you try to log in…
Hard refresh your browser
How to hard refresh your browser A hard refresh is a way of clearing the browser’s cache for a specific page, to force it to load the most recent version of a page. Although storing pages to the browsers cache makes your Filecamp loading faster, it can mean that Filecamp updates aren’t always visible until you perform a hard refresh. Performing a hard refresh is easy and the commands vary depending on what browser and operating system you are using….
Brand Guidelines
Brand Guidelines\n\n Creating & maintaining your brand guidelines should be simple, fast and fun. Filecamp helps businesses manage their digital assets and maintain brand consistency.\n\n Start my free trial! Start my free trial! Your own online brand portal An online Brand Guide ensures brand consistency and transparency with the public. No more emailing company logos, typeface and color codes. Filecamp’s Brand Manual allows you to manage, store and share your guidelines. Make sure your colleagues and partners…
Receive files (without login)
…message. This information will appear in your Log and in the notification sent to any Filecamp users who have enabled upload notifications for this folder. The recipient can follow the upload progress, and once complete, they can click the “OK, GOT IT” button to confirm. After completing the upload, they will see a summary of the process and have the option to print the details as confirmation of a successful upload. TIP: We recommend turning on notifications on folders you…
Metadata
…FEATURE HIGHLIGHT Metadata All modern corporations are dealing with large, and ever-growing, number of media files and other brand related assets. Metadata is a key component because it facilitates the ability to easily tag and find these assets. Keywords and tagsFiles are only assets if you can locate and use them. With Filecamp it is easy to tag your images with the right keywords so that they can be found and used by your stakeholders. Embedding Metadata Filecamp can embed…
Downloading files
…last item. To select multiple non-consecutive files or folders using keyboard shortcuts: Press and hold Ctrl (control on Windows) or ⌘ (command on Mac). Click to select all the files or folders you want. When you have selected the files and folders you want to download click the Download button in the Bulk Action Bar. A .zip archive will then be created and the download process will begin. Download image files in different sizes and formats When downloading an image…
How to take screenshots on PC and Mac
…importantly, you can save the screenshot and any edits using the 3.5-inch floppy disk icon (some visual metaphors never die). And you can now use the screenshot as a custom thumbnail to a file or folder in Filecamp 😃 How to Take a Screenshot on a Mac To capture a specific part of your screen, press Shift+Command+4 and your pointer will change to a cross-hair. Click and drag the cross-hair so that it covers the area you wish to capture….
Shares
Shares Administrators and users with permission to “Manage Shares” can monitor, edit, and delete shared links from one central location. Manage shared links Go to Admin > Shares. You will now see a complete list of all the shared links your users have created. Search for a shared link Go to Admin > Shares. Type in anything related to the shared link. Press Enter to execute the search. Edit or reshare a shared link Click on any of the shares…
Forgot password
…passwords if your username is your e-mail address. That’s why we recommend using e-mail addresses as usernames.\n\n I’ve requested password reset instructions, but the link hasn’t arrived in my email. What next? If you have requested password reset instructions using the steps above but the email has not arrived: Check your spam or junk folders. Check to be sure you used the email address associated with your Filecamp account to request password reset instructions. If you attempt to reset your…
Edit My Profile
Edit My Profile A complete profile will help teammates learn about you. By default, everyone can add a username, name, and avatar/profile photo. Change your Password or Username Any user can change their own Username and Password at any time. Just click on the User Avatar in the top right corner of the browser window and choose My Profile. From this menu, you can edit your username, avatar, and password. You will need to type the new password twice to…
Create Folder
Create folder Organize your files in folders just as you would on your local computer. Create all the folders you like and manage access to each folder. Create new folder To create a new folder, click the Extra options icon in the Toolbar. Then select the Add Folder option: A pop-up window will appear prompting you to enter the name of the new folder. Enter a name for the new folder. Then click CREATE. Notice: Folder names have a limit…
Messages
Messages Messages display information about events that may require your attention. Navigate to the Messages by clicking on your Avatar in the Top Bar. If you have unread messages the number of unread messages will be displayed in a round box over your avatar. Inbox Upon navigating to the Inbox tab, you will see a list of all your messages sorted by date. The following notifications are displayed in your Inbox: Download notifications Upload notifications Label change notifications New comments…