Quick Start Guide for new Admins

…from Collection Share Collection links Delete Collection Labels Using Labels Commenting Start Commenting Invite users to comment Trash Trash Admin Account General Domain Users Log Themes Labels Tags Shares WebDAV Pages Templates Storage Tech stuff Problem solving Browsers Filecamp Status Subscription Payment options Signup & secure Trial Billing information & plan upgrades VIDEO … or simply watch this! View a 4 minutes video that will take you through some of the basic tasks in Filecamp. See more Filecamp feature videos….

Digital Asset Lifecycle

…a key part of the lifecycle. What is a digital asset? Digital assets are any form of a digital file. Common digital assets include images, documents, photos, presentations and videos. Digital Asset Management software (DAM) is primarily used by enterprise marketing and creative teams, so it is necessary for DAM software to accommodate a broad spectrum of creative files. Read more on Wikipedia All Filecamp accounts start with a 30-day free trial. Start my free trial No credit card required!…

Architects and Engineers

…Filecamp´s simple, yet powerful interface. Online proofing. Online commenting and approval of artwork. Email notifications. Receive notifications when new files are uploaded to your Filecamp. Extensive Logging. Keep track of everything that happens in your Filecamp. Bonus. Filecamp was built from the ground up with features for creative businesses. All Industries Advertising / Design Architects Fashion Industry Freelancers Marketing Departments Media / Publishing Non-Profit Organizations Photographers Printers Public offices Remote working Web agencies … and all other Businesses Questions?…

White Label

Powered by … YOU! Replace the “Powered by Filecamp” with your own text. Use your own, or your customers, domain e.g. https://files.yourdomain.com. We manage and maintain the SSL certificate so there is nothing for you to worry about. YOU are in control Filecamps Administrator user role is designed especially for white label and reseller purposes. You can give your customers access to their entire account, also advanced admin settings (only excepted the few vital areas where Filecamp is mentioned). YOUR…

… and all other Businesses

…No matter what size your company is, you can dream big with unlimited user accounts and custom branding features included in every Filecamp account. Built on core HTTPS technology, Filecamp is a secure file sharing and collaboration platform that is available anywhere in the world 24/7. You can access your Filecamp from PC or Mac, all your files are there, securely held in our cloud based platform. All kinds of file types can be uploaded and stored on Filecamp, so…

Incognito mode icon with hat and glasses symbolizing privacy.

Incognito or private mode

…Filecamp site and try again. Shortcut: Command + Shift + P For more help, visit Mozilla’s documentation. Safari Open Safari. Click File in the top menu. Select New Private Window. Go to your Filecamp site and try again. Shortcut: Command + Shift + N For more help, visit Apple’s documentation. Microsoft Edge Windows Open Microsoft Edge. Click the menu icon in the top-right corner. Select New InPrivate window. Go to your Filecamp site and try again. Shortcut: Ctrl + Shift…

General

…change the “from name” on emails sent from your Filecamp. The default value is your Filecamp URL but you can change it, for example, your company or brand name. Email sending domain – donotreply@filecamp.com is the default sending domain. But if you are on a Pro plan you can choose another predefined “white label” sending domain instead, and thereby “hide” the Filecamp brand in the emails that are sent from your Filecamp to your users. Pro plan only. Auto tag…

Themes

…icon colour or upload a custom icon. For best results, use a well-compressed SVG with a transparent background. Theme login settings These settings are primarily for your login page. Login logo: Will be displayed at the top of your login page. Click on the image field to upload your company logo. For the best results use .png or .jpg files with some white space around it. Recommended image width is around 500-600px. Use a transparent .png file if you want…

How to turn off Plugins/Add-Ons/Extensions In multiple browsers

…open a new “Options” tab. Uncheck “Enabled” to disable an extension, or click “Remove” to delete it completely. Enter “chrome://plugins/” in Chrome’s address bar to view plugins that add compatibility and functionality, such as Apple QuickTime or Adobe Flash, Click the “Disable” link under the plugin you want to disable. Mozilla Firefox: Click the orange “Firefox” button in the top left-hand corner of the browser window and choose “Add-ons” from the right column of the menu to open an Add-ons…

Brand Central

…include a white label branding so you can remove all references to Filecamp completely.   Get Your Own Online Brand Central! Try Filecamp for free. Start my free trial No credit card required! Your own Brand Central Your brand is what sets you apart from your competitors, and Filecamp is here to help. Store, share, and collaborate on your company logos, images, media files, stock photos and more. Use Filecamp’s custom branding features to make your brand portal truly feel…

Contact Filecamp

Contact Filecamp Explore our Knowledge Base or contact our team with the information below. About Filecamp Why Filecamp Contact Filecamp Reach us by email any time! We’ll do our best to respond as quickly as possible. General Inquiries:hello@filecamp.com Sales sales@filecamp.com Billing billing@filecamp.com Support support@filecamp.com We don’t offer phone support and one2one demos. Learn why. Address: Filecamp AG Zugerstrasse 6 6330 Cham ZG Switzerland VAT NO: CHE-304.547.670 MWST Bank information: For international transfers: Beneficiary: Filecamp AG IBAN: GB36 REVO 0099 6964…

Troubleshooting email delivery issues

…is generally always because the user’s spam filters have caught messages from either filecamp.com, mandrill.com, or mandrillapp.com. Given that Mandrill is a popular email service provider, it is possible that Filecamp-associated Mandrill-originated emails may get caught in spam filters if the filter has previously blocked Mandrill-originated emails from other companies. This article is an explanation of the problem from the Mandrill perspective. In summary, if you don’t receive the Filecamp system-generated emails you are expecting, please check your spam filters…