…This ensures nothing gets lost if we need to escalate your issue, and you won’t have to repeat previous questions. We can route complex questions to the right team member. It’s faster. We can investigate complex questions properly without keeping you on hold. In the future, we hope to offer more ways to communicate with the Filecamp team. For now, please email us, and we’ll respond as quickly as we can. Related articles Knowledge Base Contact Filecamp FAQ Video tutorials…

Advanced Search Filters With Boolean search, you can combine several metadata fields with custom filters in order to search through your digital assets based on specific labels, keyword combinations, changed date, expiry status, and more. File previews Preview your files directly from the search results. Filecamp automatically creates a preview of most media files, including video, audio, and PDFs, so that you can preview your files before you download them. Relevant metadata is presented next to the preview. Advanced download…

…folder links Request files links Custom thumbnails Users Forgot password Change password/username Notifications Messages Remember me Log out Favorites Using Favorites Search Search for files & folders Collections Create Collection Add files to Collection Remove files from Collection Share Collection links Delete Collection Labels Using Labels Commenting Start Commenting Invite users to comment Trash Trash TIP: You can start a search by pressing the “/” key and exit a search by pressing the “ESC” key. Learn more about keyboard shortcuts. …

…Forgot password Change password/username Notifications Messages Remember me Log out Favorites Using Favorites Search Search for files & folders Collections Create Collection Add files to Collection Remove files from Collection Share Collection links Delete Collection Labels Using Labels Commenting Start Commenting Invite users to comment Trash Trash Admin Account General Domain Users Log Themes Labels Tags Shares WebDAV Pages Templates Storage Tech stuff Problem solving Browsers Filecamp Status Subscription Payment options Signup & secure Trial Billing information & plan upgrades…

…share entire folder structures without login. This way you can share news about your latest line with the press or general public, while keeping all your projects safe and secure. Filecamp sets the standard for professional and affordable file sharing. For consulting firms in the fashion industry, you can use our custom branding features to provide a custom look-and-feel to your clients. You can even offer marketing asset management as a value-add service with Filecamp! PC or Mac, we’ve got…

…a Collection and shares a download link with an agency. A graphic designer selects a few images for a new product brochure and requests feedback from the art director by inviting them to collaborate and comment. A salesperson creates a Collection of frequently used customer logos for quick access. A marketing team collaborates on a set of images, commenting and deciding which assets to use for a project. Related articles Collections Create Collection Edit Collection Share Collection links Delete Collection…

White Label Use Filecamp’s white label options to resell Filecamp or to enjoy a DAM where your brand will be 100% in focus. White Label features Filecamp has many custom branding features, and with the Filecamp Pro plan, you are issued a vendor-neutral platform from which all references to Filecamp can be removed. Here are some features that help you white label your Filecamp: Logo, colors, and login background image (All plans) Administrator user-role (All plans) Message templates (All plans)…

…respond to a request for data portability without undue delay and within one week of receipt. Data Processing Agreement (DPA) You are always welcome to contact privacy@filecamp.com and ask for our DPA (Data Processing Agreement). You can email it to us once you signed it, then we’ll sign it and send it back to you. 3rd parties tools and services we use We use platforms and tools like Microsoft (Azure), Zendesk, Stripe, and MailChimp. We will add more platforms in…

…files to Collection Remove files from Collection Share Collection links Delete Collection Labels Using Labels Commenting Start Commenting Invite users to comment Trash Trash Admin Account General Domain Users Log Themes Labels Tags Shares WebDAV Pages Templates Storage Tech stuff Problem solving Browsers Filecamp Status Subscription Payment options Signup & secure Trial Billing information & plan upgrades Quick Navigation with Keyboard Shortcuts Speed up your workflow in Filecamp! Discover the available keyboard shortcuts to enhance your productivity. Learn more about…

…plan upgrades Credit Card Management for recurring transactions Filecamp uses stripe, a Level 1 PCI Compliant service provider, to manage credit card data and PCI compliance. Filecamp only stores the absolute minimum card details such as the last four digits and the expiration date for identification purposes. Notice: Filecamp does not offer different pricing options for a yearly subscription as opposed to monthly. The reason is that invoice orders are managed by our staff manually, where recurring monthly payments by…

…articles Payment options Billing overview Billing information & plan upgrades Don’t have a credit card? No problem! You can also pay by yearly invoice. Invoice order payments can be made via Credit Card, Bank transfer, or PayPal. Notice: To signup and secure your Trial, you must be an Administrator! Credit Card Management for recurring transactions Filecamp uses stripe, a Level 1 PCI Compliant service provider, to manage credit card data and PCI compliance. Filecamp only stores the absolute minimum…