…Proofing & Commenting Log Filecamp has a simple logical design that makes sharing and collaborating on files and media online a breeze – online and from any device. Every plan includes custom branding so you can use your company logo and brand colors to make your Filecamp feel just like home!Our Advanced and Professional Plans include even more custom branding features so you can make your clients feel like they are right at home too! You also get features tailored…
User Interface Overview
…it ideal for managing large datasets or specific file details. Large Preview To enable the large preview, double-click the file thumbnail and/or click on the file name. TIP: You can open the Infobar while in Large Preview and use the left and right arrow keyboard keys ( ) to toggle between files (also while the Infobar is open). And you can use the ESC key to close the large preview view Infobar The content is displayed in the right panel…
GDPR
…respond to a request for data portability without undue delay and within one week of receipt. Data Processing Agreement (DPA) You are always welcome to contact privacy@filecamp.com and ask for our DPA (Data Processing Agreement). You can email it to us once you signed it, then we’ll sign it and send it back to you. 3rd parties tools and services we use We use platforms and tools like Microsoft (Azure), Zendesk, Stripe, and MailChimp. We will add more platforms in…
Payment options
…any time. If you cancel your account will be closed when your payment period expires and you won’t be billed again. You need to choose between monthly or yearly payment options when you signup. If you, later on, want to switch from yearly to monthly invoicing or vice versa we are happy to help. Just contact us at billing@filecamp.com. This article reviews the following topics: Monthly payments Yearly payments Related articles Billing overview Signup & secure Trial Billing information &…
Signup & secure Trial
…articles Payment options Billing overview Billing information & plan upgrades Don’t have a credit card? No problem! You can also pay by yearly invoice. Invoice order payments can be made via Credit Card, Bank transfer, or PayPal. Notice: To signup and secure your Trial, you must be an Administrator! Credit Card Management for recurring transactions Filecamp uses stripe, a Level 1 PCI Compliant service provider, to manage credit card data and PCI compliance. Filecamp only stores the absolute minimum…
Share Collection
Share Collection When you share a collection link recipients will be directed to a public page where the content in the Collection can be previewed and downloaded. Share collection link Navigate to the Collection you want to share, then click the Share button in the Toolbar. A pop-up window will appear where you can adjust the link’s options to decide if it should be a View only, Download, or a View & download link, set an expiration date for the…
Users
…be assigned to Roles or given Viewer or Editor access to specific folders. Add users To create new users, click the Add users button in the Toolbar. Enter one or more usernames or email addresses. You can add multiple users by entering more usernames or email addresses. Separate them with commas, spaces, or line breaks. You can assign one or more Roles while adding the users. This is optional. If needed, you can also create a new Role by clicking…
Remember me
Remember me Tired of entering your username and password every time you need to access your Filecamp account? Don’t worry, help is just a checkbox away! Remember me (Automatic login) Checking the Stay signed in checkbox on your Filecamp login page will automatically log you in each time you visit your Filecamp account from a specific computer. When you have checked this checkbox, you are automatically logged in the next time you visit Filecamp. Disable Remember me (Automatic login) To…
Request Files Links
Collect files from people with file requests Upload links can be used to receive files to your Filecamp without requesting the sender to log in. The possibilities are endless Add a Request Files link in your email signature and receive files directly in your Filecamp, without having to deal with mailserver file size limits. Add a Request Files link to your company website, and give your stakeholders a easy way to send you large files. Send out a business proposal…
Filecamp status
Filecamp Status Welcome to Filecamp’s status page. If there are any interruptions in service, it will be posted here. Current Incidents Today All systems are operational. Updated: September 4, 2026 Data centers | North America Operational Data centers | EMEA Operational Data centers | ASIA-PACIFIC (APAC) Operational Email notifications Operational Webdav Access Operational API Operational Support System Operational Marketing Website Operational Related articles Problem solving Release Notes If you are experiencing problems connecting to Filecamp…
Banners
Banners Elevate your custom branding to new heights by adding personalized banners to your folders and collections. Add a banner To upload a banner, open the folder or collection and click the Info icon in the toolbar. Or select Info from the Three Dots Menu below a folder. This action opens the Infobar . Scroll down to the Advanced section, then click on the Banner image field to upload your banner image. We recommend using a well-compressed .jpg file with…
Case Studies
…“Filecamp gets the connection between accessibility and credibility. The design works because it’s simple and logical. When you’ve got people will all levels of technical skill using a system, it’s got to make sense.“ Deirdre Wilson, Director Hothouse Design Pty Ltd The best engineers are truly artists, yet when it comes to expressing themselves visually, […] Read more. Share your storyHelp us expand this resource by sharing your work and telling your story and how you benefit from Filecamp.Contact us!…