…is generally always because the user’s spam filters have caught messages from either filecamp.com, mandrill.com, or mandrillapp.com. Given that Mandrill is a popular email service provider, it is possible that Filecamp-associated Mandrill-originated emails may get caught in spam filters if the filter has previously blocked Mandrill-originated emails from other companies. This article is an explanation of the problem from the Mandrill perspective. In summary, if you don’t receive the Filecamp system-generated emails you are expecting, please check your spam filters…

Themes Customize your Filecamp account to reflect your company brand. With Filecamp Advanced and Professional plans, you can utilize multiple Themes within the same account. Add / edit Theme Go to Admin > Themes. Click on one of the predefined Themes or click ADD THEME button to create a new theme. In the edit Theme info window you can quickly customize the look-and-feel of your Filecamp so that you, and your stakeholders, will feel right at home. Theme info These…

Advanced Search Filters With Boolean search, you can combine several metadata fields with custom filters in order to search through your digital assets based on specific labels, keyword combinations, changed date, expiry status, and more. File previews Preview your files directly from the search results. Filecamp automatically creates a preview of most media files, including video, audio, and PDFs, so that you can preview your files before you download them. Relevant metadata is presented next to the preview. Advanced download…

…folder links Request files links Custom thumbnails Users Forgot password Change password/username Notifications Messages Remember me Log out Favorites Using Favorites Search Search for files & folders Collections Create Collection Add files to Collection Remove files from Collection Share Collection links Delete Collection Labels Using Labels Commenting Start Commenting Invite users to comment Trash Trash TIP: You can start a search by pressing the “/” key and exit a search by pressing the “ESC” key. Learn more about keyboard shortcuts.\n\n…

…Forgot password Change password/username Notifications Messages Remember me Log out Favorites Using Favorites Search Search for files & folders Collections Create Collection Add files to Collection Remove files from Collection Share Collection links Delete Collection Labels Using Labels Commenting Start Commenting Invite users to comment Trash Trash Admin Account General Domain Users Log Themes Labels Tags Shares WebDAV Pages Templates Storage Tech stuff Problem solving Browsers Filecamp Status Subscription Payment options Signup & secure Trial Billing information & plan upgrades…

…share entire folder structures without login. This way you can share news about your latest line with the press or general public, while keeping all your projects safe and secure. Filecamp sets the standard for professional and affordable file sharing. For consulting firms in the fashion industry, you can use our custom branding features to provide a custom look-and-feel to your clients. You can even offer marketing asset management as a value-add service with Filecamp! PC or Mac, we’ve got…

…to receive feedback from the art director. Once the images are added to the Collection, the graphic designer invites the art director to collaborate and comment on the selections. A sales person creates a Collection of frequently used customer logos for easy access. A marketing team can collaborate on a batch of images where they can comment and decide which assets are to be used for a project. Related articles Collections Create Collection Edit Collection Share Collection links Delete Collection…

…respond to a request for data portability without undue delay and within one week of receipt. Data Processing Agreement (DPA) You are always welcome to contact privacy@filecamp.com and ask for our DPA (Data Processing Agreement). You can email it to us once you signed it, then we’ll sign it and send it back to you. 3rd parties tools and services we use We use platforms and tools like Google Cloud Platform, Zendesk, Stripe, and MailChimp. We will add more platforms…

…files to Collection Remove files from Collection Share Collection links Delete Collection Labels Using Labels Commenting Start Commenting Invite users to comment Trash Trash Admin Account General Domain Users Log Themes Labels Tags Shares WebDAV Pages Templates Storage Tech stuff Problem solving Browsers Filecamp Status Subscription Payment options Signup & secure Trial Billing information & plan upgrades Quick Navigation with Keyboard Shortcuts Speed up your workflow in Filecamp! Discover the available keyboard shortcuts to enhance your productivity. Learn more about…

…plan upgrades Credit Card Management for recurring transactions Filecamp uses stripe, a Level 1 PCI Compliant service provider, to manage credit card data and PCI compliance. Filecamp only stores the absolute minimum card details such as the last four digits and the expiration date for identification purposes. Notice: Filecamp does not offer different pricing options for a yearly subscription as opposed to monthly. The reason is that invoice orders are managed by our staff manually, where recurring monthly payments by…

…your Trial, you must be an Administrator!\n\n Don’t have a credit card? No problem! You can also pay by yearly invoice. Invoice order payments can be made via Credit Card, Bank transfer, or PayPal. \n\n Credit Card Management for recurring transactions Filecamp uses stripe, a Level 1 PCI Compliant service provider, to manage credit card data and PCI compliance. Filecamp only stores the absolute minimum card details such as the last four digits and the expiration date for identification purposes….