Shares Administrators and users with permission to “Manage Shares” can monitor, edit, and delete shared links from one central location. Manage shared links Go to Admin > Shares. You will now see a complete list of all the shared links your users have created. Search for a shared link Go to Admin > Shares. Type in anything related to the shared link. Press Enter to execute the search. Edit or reshare a shared link Click on any of the shares…
Share Collection
…& download If you select the View & download option the recipients will be directed to a branded preview page where the files in the Collection can be previewed, commented on, and downloaded. Notice: You always have two options for distributing share links: you can email the link directly from this window and specify specific link recipients in the “Add email” field, or you can copy and paste the link into your email application, social media, your company’s website, etc….
Contact Filecamp
Contact Filecamp Explore our Knowledge Base or contact our team with the information below. About Filecamp Why Filecamp Contact Filecamp Reach us by email any time! We’ll do our best to respond as quickly as possible. General Inquiries:hello@filecamp.com Sales sales@filecamp.com Billing billing@filecamp.com Support support@filecamp.com We don’t offer phone support and one2one demos. Learn why. Address: Filecamp AG Zugerstrasse 6 6330 Cham ZG Switzerland VAT NO: CHE-304.547.670 MWST Bank information: For international transfers: Beneficiary: Filecamp AG IBAN: GB36 REVO 0099 6964…
Troubleshooting email delivery issues
…is generally always because the user’s spam filters have caught messages from either filecamp.com, mandrill.com, or mandrillapp.com. Given that Mandrill is a popular email service provider, it is possible that Filecamp-associated Mandrill-originated emails may get caught in spam filters if the filter has previously blocked Mandrill-originated emails from other companies. This article is an explanation of the problem from the Mandrill perspective. In summary, if you don’t receive the Filecamp system-generated emails you are expecting, please check your spam filters…
Architects and Engineers
Industries Architects and Engineers A professional platform for easy sharing and collaborating on large files. Architects and engineers who work with large CAD, BIM and 3D visualization projects have a daily need to share large files in a simple, fast and secure way. With Filecamp, your company files are available in your very own cloud based Digital Asset Management portal, making it easy to work globally 24/7. Everyone has access to the same files from anywhere in the world. With…
Search
Advanced Search Filters With Boolean search, you can combine several metadata fields with custom filters in order to search through your digital assets based on specific labels, keyword combinations, changed date, expiry status, and more. File previews Preview your files directly from the search results. Filecamp automatically creates a preview of most media files, including video, audio, and PDFs, so that you can preview your files before you download them. Relevant metadata is presented next to the preview. Advanced download…
Phone support
…This ensures nothing gets lost if we need to escalate your issue, and you won’t have to repeat previous questions. We can route complex questions to the right team member. It’s faster. We can investigate complex questions properly without keeping you on hold. In the future, we hope to offer more ways to communicate with the Filecamp team. For now, please email us, and we’ll respond as quickly as we can. Related articles Knowledge Base Contact Filecamp FAQ Video tutorials…
Non Profit and Charity Organizations
…platform. Nonprofits rely heavily on visuals to generate support for their cause – photos and videos evoke emotional connections that help motivate donors and supporters. With Filecamp, you can allow stakeholders to easily search, find, and share approved brand assets. Communications and marketing teams save hours of time each week, reduce the risk of copyright infringement and source better images and videos when their files are tagged with descriptive keywords and protected with copyright information. Controlling access to visual content…
Billing
…of the current Administrators of your account aren’t available. This article reviews the following topics: Plan & Storage Billing Portal Cancel account Related articles Payment options Signup & secure Trial Billing information & plan upgrades Credit Card Management for recurring transactions Filecamp uses stripe, a Level 1 PCI Compliant service provider, to manage credit card data and PCI compliance. Filecamp only stores the absolute minimum card details such as the last four digits and the expiration date for identification purposes….
Media and Publishing Industry
Industries Media & Publishing Media publishing companies need easy media management software, in fact you could say that Filecamp´s cloud based file sharing tools is made for you! Filecamp is a secure file sharing, collaboration, and media asset management platform built from the ground up for handling large graphics and rich media files. A cloud based service, you can access your Filecamp from anywhere in the world via PC or Mac using only your web browser. Built on rock solid…
White Label
…will then add your custom domain to the list of approved domains in our Page editor. Login page See below which aspects of the login page you can customize: Favicon and page title Own secure https URL Login logo Login body background color Login page background image Your own custom Terms or copyright notice Secondary color (buttons etc.) White Label text Login description Login logo background color Your own custom fields for access requests. Interface See below which aspects of…
Storage
…count towards your total storage usage. Thumbnails and preview files are generated and removed automatically based on your file activity. They cannot be manually deleted or excluded from storage calculations. Notice: The used storage amount is calculated daily and also whenever you empty your Trash (maximum one time every 15 minutes). Related articles Billing General Domain Users Log Themes Labels Shares WebDAV Pages Tags Storage Important: Only Administrators and users with “Storage Access” permission can access the Storage overview page. …
