…to review and improve tag quality. This gives you full control over your taxonomy while keeping your original files untouched. Read more Related articles Files Uploading files Downloading files Copy or move Delete Edit files Share file links Supported file types Version control Expiration Metadata Tags Auto tags Custom thumbnails Auto-tags Take the chore out of image tagging with Filecamp’s Auto Tag feature, which uses the newest artificial intelligence technology to suggest tags and keywords for your images. Read more …

…selected and apply tags based on what is pictured in the images. PRO TIP: If you are on the Professional plan you can have all your images auto-tagged automatically after upload. Read more This article reviews the following topics: Auto tag Bulk auto tag Related articles Files Uploading files Downloading files Copy or move Delete Edit files Share file links Supported file types Version control Expiration Metadata Tags Auto tags Custom thumbnails Notice: Administrators can choose the preferred language for…

…that sequence. Select the best frame – The algorithm picks the frame that is most visually distinct and representative, avoiding motion blur, transitional frames, or poorly lit scenes. Smart fallback – For videos shorter than 10 seconds, the analysis starts from the beginning to ensure every video gets a quality thumbnail. Related articles Files Uploading files Downloading files Copy or move Delete Edit files Share file links Supported file types Version control Expiration Metadata Tags Auto tags Custom thumbnails…

…for most use cases. Notice: The original file is always the highest possible quality. The optimised WebP version is generated automatically when the original image is large enough and is designed for fast downloads and everyday use. This article reviews the following topics: Download single file Download multiple files Download optimised image Related articles Files Uploading files Downloading files Copy or move Delete Edit files Share file links Supported file types Version control Expiration Metadata Tags Auto tags Custom thumbnails…

…actual changes for each file. This is because we use embedded metadata (where the information and tags are written into the files). This article reviews the following topics: Editing a single file Editing multiple files Related articles Files Uploading files Downloading files Copy or move Delete Edit files Share file links Supported file types Version control Expiration Metadata Tags Auto tags Custom thumbnails Notice: Only Administrators or users with permission to “Edit files & folders” are able to edit files….

…roughly ten minutes. What to do if a user isn’t receiving the notification emails Email can be tricky, and sometimes you will find that a user is not receiving the notification and invitation emails that are being sent from Filecamp. Messages may not arrive for many reasons: email server quarantines, caught in a spam filter, accidentally deleted, etc. For invitations and sharing messages, you can try to send the links to them via your default email client instead. Read more….

…for the file on the calendar itself, or type the date into the field. Click Update files to save the changes. Notice: If you check the “Automatically move expired items to the Trash” checkbox in Admin > General expired files will be moved to the Trash automatically. Related articles Files Uploading files Downloading files Copy or move Delete Edit files Share file links Supported file types Version control Expiration Metadata Tags Auto tags Custom thumbnails Expiration markers:  Expiration date set…

Custom Terms Add custom terms to your account and present them to your users. Use custom terms If you add custom terms in Admin > Themes, they will be shown to users on your login page and shared pages: Related articles Look and feel Custom Branding Own URL Custom Terms Custom Thumbnails Sorting & viewing options White Label Terms on all download pages. Terms on all shared download links. Terms on all public upload pages.     With Filecamp’s custom…

…open a new “Options” tab. Uncheck “Enabled” to disable an extension, or click “Remove” to delete it completely. Enter “chrome://plugins/” in Chrome’s address bar to view plugins that add compatibility and functionality, such as Apple QuickTime or Adobe Flash, Click the “Disable” link under the plugin you want to disable. Mozilla Firefox: Click the orange “Firefox” button in the top left-hand corner of the browser window and choose “Add-ons” from the right column of the menu to open an Add-ons…

…activity, system details, and other relevant information so we can troubleshoot effectively. We can ask you to send us screenshots, videos, and links to help us see what you’re seeing. We can also send screenshots and videos to guide you. Email support keeps a clear record of the conversation in one place. This ensures nothing gets lost if we need to escalate your issue, and you won’t have to repeat previous questions. We can route complex questions to the right…

…notifications Outbox Upon navigating to the Outbox tab, you will see a list of all your messages sorted by date. The following notifications are displayed in your Outbox: Messages you have entered when sending shared links to files or folders. Notice: If you have unread messages the number of unread messages will be displayed in a round box over your avatar. Related articles User Edit My Profile Forgot password Remember me Notifications Log in Log out Language Admin Users Notice:…