How to turn off Plugins/Add-Ons/Extensions in multiple browsers If you are encountering speed, upload, download, or various interface problems with Filecamp it could be caused by a plugin, add-on, or extension conflict. To see if this is the case you can try turn off all plugins, add-ons, or extensions within your browser. Here are steps for various browsers Google Chrome: Click the menu icon ” ” at the top right of the browser window, choose “Tools” and choose “Extensions” to…
Non Profit and Charity Organizations
…long as you use Filecamp. Who qualifies We welcome applications from organizations that hold a valid charitable status with either the IRS (in the United States), a local tax service/charity commission, or a local TechSoup Global partner. Is there a catch? Recipient organizations must be willing and able to provide information to Filecamp for the purposes of creating a case study or testimonial when requested. How to apply If your organization is not using Filecamp yet, you’ll need to first…
GDPR
…ensure that we respond to a request for restriction without undue delay and within one week of receipt. We have appropriate methods in place to indicate and restrict the processing of personal data on our systems. The right to data portability: Our users may contact us anytime if they wish to get an export of their data. In most cases, our users can download their data themselves directly from their Filecamp. We have processes in place to ensure that we…
Log in to Filecamp
Log in to Filecamp Access the login page for your Filecamp by typing the account URL into your browser. Log in Normally, the URL is : [YourCompanyName].filecamp.com. However, your company may use a custom URL. In this case you need to contact your system Administrators for the URL. On the login page, enter your username and your personal password. If you have forgotten the password, see Reset your password. Click Login or press ENTER. When you try to log in…
Filecamp Guest Article Guidelines
…design, UX/UI, productivity, creativity, and more. We are open to tutorials, opinion articles, tips, resources, ultimate guides, case studies, and any ideas you might have. Check out our latest posts for an idea of the quality we’re after. Who is Filecamp publishing for? The Filecamp blog audience is generally marketers and design professionals. What do we ask of you? For us to approve your article, we ask that: You can provide the article via Google Docs or a Word document…
Troubleshooting email delivery issues
Troubleshooting email delivery issues I did not receive the email messages I was expecting from Filecamp – what should I do? Filecamp uses one of the leading third-party email service providers (Mandrill/Mailchimp) as part of delivering Filecamp system-generated emails. These emails are used for all customer-facing emails generated by Filecamp including trial invites, password resets, notifications, and payment-related emails. In some rare cases, Filecamp receives support tickets indicating that a user has not received some of these system-generated messages. This…
Government and Public Offices
…Filecamp has an affordable and scalable architecture that allows public offices to manage their files and their budget as needs change. You can trim a few line items from your IT budget with Filecamp. Government agencies who use Filecamp are able to eliminate the need for an on-site FTP server and the associated maintenance costs. For many government and public offices, having an IT budget for these matters is a dream! With Filecamp, you can still enjoy the reality of…
Using labels
…folders Select all files or folders you want. Then click the Label change icon in the Bulk Action Bar. Choose the label you want to assign to the items selected in the pop-up window. OBS: Administrators and users with permission to “Manage labels” can edit and create new Label sets in Admin > Labels. And the same users can turn Labels and Label changes on and off on folder level in the Edit Folder menu. Tip: Remember to turn on…
Edit files
…that describe the file (remember to press enter after each keyword). Tags make it easier to find specific assets later on. Read more about Metadata. Author – add an author name if this makes sense for your workflow. Copyright – add a copyright note if there are any specific restrictions regarding this file’s usage. Expiration – choose an expiration date if you want this item to expire. Read more. Edit multiple files Drag your cursor to select the files you…
Copy or Move
…items are moved immediately. To copy: Hold the Alt key (or Option on Mac) while dragging the files or folders. This creates a copy in the destination instead of moving them. ? Watch the short video below to see how it works: This article reviews the following topics: Copy/Move a single file/folder Copy/Move multiple files/folders Moving or copying by drag and drop Related articles Files Uploading files Downloading files Copy or move Delete Edit files Share file links Supported file…
Expiration
…for the file on the calendar itself, or type the date into the field. Click Update files to save the changes. Notice: If you check the “Automatically move expired items to the Trash” checkbox in Admin > General expired files will be moved to the Trash automatically. Related articles Files Uploading files Downloading files Copy or move Delete Edit files Share file links Supported file types Version control Expiration Metadata Tags Auto tags Custom thumbnails Expiration markers: Expiration date set…
General
…or brand name. Pro plan only. Powered by URL – specify the link used for the “Powered by” text. For example, you can link to your company or brand website. Pro plan only. Auto log out after 30 minutes of inactivity – enable this setting to automatically log users out after 30 minutes of inactivity. This can help prevent unauthorized access. Read more about security. Automatically move expired items to trash – enable this setting to automatically move expired files…