Do you have what it takes to join our team?
We’re looking for the best and the brightest!
At Filecamp you have the chance to work as part of a dedicated team supporting businesses in over 60 countries around the world. We’re serious about keeping our clients happy. We like to get things done and have a little fun in the process. Please see our current job openings for available positions.
Current Job Openings:
We are looking for a pragmatic freelance designer that can help adapt the design (logo, background image, favicon, colors, etc.) from our customer websites into beautifully custom branded Filecamp trial accounts.
The workload can and will fluctuate, but for a start, it will be around 10 hours per week.
Responsibilities:
- Your no 1 job will be the branding of new Filecamp trial accounts for our customers.
Every morning (your time) you need to log in to our admin interface where you can see the trial accounts that have been created the past 24 hours. You will review these accounts and brand the trials that can be branded with the customer’s own logo etc. and send the customer an email with a link to their newly branded trial account.
You will send a different email to the trial that cannot be branded. All these things are built into an easy to use admin interface. We’ll help you get started and it is not rocket science. - Later, if you like and have the skills we have many more tasks lined up.
Requirements:
- You know your way around Adobe Photoshop and when to use a png instead of a jpg.
- You are familiar with pixel sizes and why they need to be x2 for retina displays.
- Ability to learn and become a superuser of Filecamp.
- Attention to detail and to do a little extra in order to amaze our customers.
- Experience of working with Slack, Zendesk, Google suite, and similar platforms is good to have.
- Excellent English – both written and verbal communication skills.
- Interested in SEO and various growth tactics.
- Humour
We are:
- A solid SaaS business with +900 customers in more than 60 countries.
- Willing to offer you a great deal of freedom. We do not like micro-management. As long as you get the job done, we are happy.
- A small team where we are able to execute quickly on good ideas.
- Eager and ready to continue our growth.
- Nice guys 😄
Location: Remote – preferable in a US timezone.
Posted: March 26 - 2020
Interested?
For this job, we like to do things differently, here is how we would like you to apply:
- Sign up for a free trial. Write “job.application” in the “Your website address” field.
- Brand your trial account to the best of your abilities … shouldn’t take you more than 5-10 minutes (use your own or another company/brand as a reference for custom branding).
Read more about custom branding. - Send us an email to jobs@filecamp.com.
Things we want to see in the email:
- Write Job application – freelance designer in your email subject line.
- Add the link to your custom branded Filecamp trial account.
- How you heard about this job.
- Links to your Linkedin, Twitter, Facebook or personal homepage.
- Why you think you would be best suited for the job.
- Expected salary for 10 hours per week.
We are looking for a Customer Success Representative to join our team.
Responsibilities:
- Basic customer support via email support (Zendesk), where you troubleshoot with clients to help resolve their issues in a timely manner.
- Work closely with our developers to get customer issues resolved.
- Proactively look for solutions for problems and propose solutions.
- Track common customer complaints and issues and share them with the Product team.
- Branding of new trial accounts.
Requirements:
- Ability to learn and become an expert user of Filecamp.
- Ability to evaluate, troubleshoot, follow-up and document client issues for further escalation.
- Attention to detail and to do a little extra in order to keep our customers happy.
- You have basic knowledge in Adobe Photoshop or willing to learn.
- Experience of working with Zendesk, Google suite, Slack and similar platforms is good to have.
- Excellent English – both written and verbal communication skills.
- Interested in SEO and various growth tactics.
- Humour
We are:
- A solid SaaS business with +900 customers in more than 60 countries.
- Willing to offer you a great deal of freedom. We do not like micro-management. As long as you get the job done, we are happy.
- A small team where we are able to execute quickly on good ideas.
- Eager and ready to continue our growth.
- Nice guys 🙂
Location: Zug, Switzerland or remote.
Posted: March 26 - 2020
If you think you have what it takes … hurry up and send us your résumé along with a cover letter and examples of your past successes to jobs@filecamp.com
Filecamp AG is looking for 1-2 senior front-end developers with extensive experience in Angular.
Responsibilities:
- Ongoing maintenance of the Filecamp system
- Code front-end in Angular and JavaScript
- Implement modern and responsive UI for the web and variety of devices
- Advantage if you have some experience in GoLang and Google Cloud Platform (GCP).
Requirements:
- Minimum 2-4 years of experience with AngularJS and Angular
- You have basic knowledge of other JavaScript frameworks
- A solid understanding of version control principles, preferably using Git
- Excellent HTML, CSS, and cross-browser layout skills and responsive design knowledge.
- Attention to detail and an ability to build reliable, scalable, and flexible software
- Humour
We are:
- A solid SaaS business with +900 customers in more than 60 countries
- Willing to offer you great deal of freedom. We do not like micro-management. As long as you get the job done, we are happy
- Eager and ready to continue our growth
- Nice guys 🙂
Location: Zug, Switzerland or remote.
Posted: March 26 - 2020
If you think you have what it takes … hurry up and send us your résumé along with a cover letter and examples of your past successes to jobs@filecamp.com