GDPR

…visited, links clicked, non-sensitive text entered, mouse movements, as well as information more commonly collected, such as his/her IP address, referring URL, browser, operating system, cookie information, device, and any other information from the visitor regarding his/her use of your Filecamp. If you invite new users to your Filecamp site, we store first name, last name, and email address (username) as provided by the user. This information is used to give your users access to your Filecamp. Your Filecamp administrators…

Payment options

…plan upgrades Credit Card Management for recurring transactions Filecamp uses stripe, a Level 1 PCI Compliant service provider, to manage credit card data and PCI compliance. Filecamp only stores the absolute minimum card details such as the last four digits and the expiration date for identification purposes. Notice: Filecamp does not offer different pricing options for a yearly subscription as opposed to monthly. The reason is that invoice orders are managed by our staff manually, where recurring monthly payments by…

Signup & secure Trial

…your Trial, you must be an Administrator!\n\n Don’t have a credit card? No problem! You can also pay by yearly invoice. Invoice order payments can be made via Credit Card, Bank transfer, or PayPal. \n\n Credit Card Management for recurring transactions Filecamp uses stripe, a Level 1 PCI Compliant service provider, to manage credit card data and PCI compliance. Filecamp only stores the absolute minimum card details such as the last four digits and the expiration date for identification purposes….

Share Collection

…& download If you select the View & download option the recipients will be directed to a branded preview page where the files in the Collection can be previewed, commented on, and downloaded. Notice: You always have two options for distributing share links: you can email the link directly from this window and specify specific link recipients in the “Add email” field, or you can copy and paste the link into your email application, social media, your company’s website, etc….

Message templates

…the e-mail that is sent to users that are subscribing to receive Download notifications. Upload notification – this is the e-mail that is sent to users that are subscribing to receive Upload notifications. Label change notification –this is the e-mail that is sent to users that are subscribing to receive Label change notifications. Comment notification –this is the e-mail that is sent to users that are subscribing to receive New Comments notifications. Invite user email – this is the e-mail…

Auto tags

Rocks Clouds Auto tags Valley Outdoor Mountains No people Let Filecamp automatically analyse and tag your images to improve search and discovery. The future is now Auto Tags utilizes artificial intelligence to scan your image and return a set of recommended words to use as tags for the image. Use this feature to expedite tagging in Filecamp and help standardize the tags and keywords used across your organization. Find your files – faster Allow everyone to find what they need…

Clear browser cache

…time. Click Clear Data. Close and restart Chrome for the clearing to take full effect. Mac Click Chrome (or simply press the keys [shift] + [cmd] + [del]). Click Clear browsing data. Check Browsing history, Cookie and other site data, and Cached images and files. From the Time Range drop-down, choose All time. Click Clear Data. Close and restart Chrome for the clearing to take full effect. For more help with clearing Chrome’s cache, visit Google’s documentation. Firefox Windows Click…

Log

…Download log entries If you prefer to work with log entries offline in a spreadsheet application like Microsoft Excel, you can download your log as a .CSV file. Simply click on Download icon to download the current log search results as a .CSV file. Comma-separated value (CSV) files are files that contain data from a table listed in plain text form, such as email contact details. Although CSV files can be opened with many programs, like text editors, the data…

Create Collection

…to receive feedback from the art director. Once the images are added to the Collection, the graphic designer invites the art director to collaborate and comment on the selections. A sales person creates a Collection of frequently used customer logos for easy access. A marketing team can collaborate on a batch of images where they can comment and decide which assets are to be used for a project. Related articles Collections Create Collection Edit Collection Share Collection links Delete Collection…

Filecamp status

…customers\n\n We’ve had some issues with our email-sending service (mandrillapp.com) over the last few days. Our team has identified and resolved the root cause but some email notifications and invites might have to be resent. The incident has been resolved.\n\n February 14, 2023\n\n Unexpected downtime for certain US-based customers\n\n We have resolved an issue impacting one of our US-based servers. We apologize for the downtime this incident caused specific customers. The incident has been resolved and we have taken measures…

Request Files Links

Collect files from people with file requests Upload links can be used to receive files to your Filecamp without requesting the sender to log in. The possibilities are endless Add a Request Files link in your email signature and receive files directly in your Filecamp, without having to deal with mailserver file size limits. Add a Request Files link to your company website, and give your stakeholders a easy way to send you large files. Send out a business proposal…

Remember me

Remember me Tired of entering your username and password every time you need to access your Filecamp account? Don’t worry, help is just a checkbox away! Remember me (Automatic login) Checking the Stay signed in checkbox on your Filecamp login page will automatically log you in each time you visit your Filecamp account from a specific computer. When you have checked this checkbox, you are automatically logged in the next time you visit Filecamp. Disable Remember me (Automatic login) To…