Metadata

…simple you can read, write and edit the following Metadata fields inside Filecamp: Name Description Tags Author Copyright The XMP metadata standard is the same one used by Adobe Bridge and Adobe Lightroom. And yes, this means that keywords entered in Adobe Bridge will be embedded when files are uploaded to Filecamp. And metadata entered in Filecamp will be embedded into the file, and can afterward be read and edited in Adobe Bridge and other compatible programs. You can edit…

Problem solving

Problem solving If you experience problems with your Filecamp account there are a few things you can try. 1. Refresh your browser A hard refresh will clear a browser’s cache for a specific page and will cause it to update with the latest version of that page’s information; you can also fix some site errors, such as the ones encountered when a page doesn’t fully load, by refreshing. A hard refresh will usually fix this, though occasionally completely clearing the…

Request Files Links

Collect files from people with file requests Upload links can be used to receive files to your Filecamp without requesting the sender to log in. The possibilities are endless Add a Request Files link in your email signature and receive files directly in your Filecamp, without having to deal with mailserver file size limits. Add a Request Files link to your company website, and give your stakeholders a easy way to send you large files. Send out a business proposal…

Pages

…even attach pages to specific themes making them a powerful way to communicate to specific audiences in your Filecamp. Use Custom Pages to create Online Brand Guidelines with instructions on how to use your Brand assets. Link from your Brand Guidelines into specific folders in your Filecamp for easy access and download. Read more. Use Custom Pages to create your own help guides where you can instruct your users on how to use your Filecamp. You can easily link to…

Acceptable Use Policy

…than our publicly supported interfaces (for example, “scraping” or creating accounts in bulk). Send unsolicited communications, promotions or advertisements, or spam. Circumvent storage space limits. Publish or share materials that are unlawfully pornographic or indecent, or that contain extreme acts of violence or terrorist activity, including terror propaganda. Violate the law in any way, including storing, publishing, or sharing material that’s fraudulent, defamatory, misleading, or violates the privacy or infringes the rights of others. Acceptable Use Policy You agree not…

Case Studies

Share your story Help us expand this resource by sharing your work and telling your story and how you benefit from Filecamp. Contact us! Case Studies Whether you’re looking for inspiration or precedents, Filecamp´s Case Studies are a perfect place to start. TRUE “… for a design agency to succeed it not only has to do good work, it has to look good doing it.” Mark Christensen, Partner at TRUE™, truecph.com In today’s world, a brand needs to represent itself…

Multiple themes

…feels just like home with their logo and colors. Custom Branding with Filecamp Apply your own (and your customers) colors, logos and titles  and assign these settings to specific folders.  When managing and sharing brand files, it only makes sense to have a platform that reflects that same branding. Filecamp comes with some unique branding possibilities for sharing files and collaborating with your clients and partners. You can brand your Filecamp with your company logo and colors so it feels…

Brand Guidelines

Brand Guidelines\n\n Creating & maintaining your brand guidelines should be simple, fast and fun. Filecamp helps businesses manage their digital assets and maintain brand consistency.\n\n   Start my free trial!   Start my free trial!   Your own online brand portal An online Brand Guide ensures brand consistency and transparency with the public. No more emailing company logos, typeface and color codes. Filecamp’s Brand Manual allows you to manage, store and share your guidelines. Make sure your colleagues and partners…

Add a Home Screen shortcut to your iPhone or Android

…top right corner. From the drop-down, select Add to Home Screen. Enter the website’s name (or another description) that will appear on your Home Screen. Tap the Add button in the bottom right corner of the prompt. When prompted, the Add to Home Screen button in the bottom right corner. \n\n For more help with Home Screen shortcuts on Android devices, visit Google’s documentation. THIS ARTICLE REVIEWS THE FOLLOWING TOPICS: Home Screen shortcut on iOS Home Screen shortcut on Android…

Storage

…account reaches 70%, 80%, and 90% of your storage limit.\n\n More details Storage usage Below the Storage progress bar you can see how your total storage has been calculated. Important: Only Administrators and users with “Storage Access” permission can access the Storage overview page.\n\n Notice: The used storage amount is calculated daily and also whenever you empty your Trash (maximum one time every 15 minutes).\n\n Related articles Billing General Domain Users Log Themes Labels Tags Shares WebDAV Pages Templates Storage…

Filecamp heart - we love files

Language settings

…click on the globe icon and select your preferred language from the drop-down menu. The page will automatically reload, and Filecamp will be displayed in your selected language. Notice: Filecamp’s UI language is user-based and does not apply globally. This way, each user can select a different language when working with Filecamp.\n\n Related articles User Edit My Profile Forgot password Notifications Messages Remember me Log out Admin Users Supported languages English French Spanish German Dutch Italian Danish Polish Portuguese Chinese…

Billing information & plan upgrades

Billing information & plan upgrades It’s easy to update your credit card and plan info! The “Billing” section is the home base for anything related to billing and your Filecamp account. On the Billing page, you can change your plan and buy more storage, update your credit card, find past invoices, and more. The Billing page is only available to your Administrators. More information. Related articles Payment options Billing overview Signup & secure Trial…