Phone support

…place. This ensures nothing gets lost in translation if we need to escalate your issue. We’ll always have access to previous tickets so you won’t have to repeat questions. We can route complex questions to the appropriate staff member. It’s faster. We can investigate complex questions without putting you on hold. In the future, we hope to offer more ways to communicate with the Filecamp team. For now, please feel free to email us, and we’ll gladly respond in a…

Brand Asset Management

…to securely share with only the people who need access at that time. All with a few clicks of your mouse. Share and collaborate with ease Filecamp is designed with a lot of features that make it an ideal brand asset management system for any company. With easy file sharing and collaboration features in our Professional Plans, you can use Filecamp for all your file sharing needs. Custom branding options Filecamp includes custom branding in all plans so your brand…

About Filecamp

…to organize company files; review, comment and approve projects in real-time; distribute brand materials, and make the right content available to others at the click of a button. Even small companies and freelancers are using Filecamp to share files and collaborate with their clients and partners. Boasting a rich feature set and a simple, yet powerful interface, Filecamp is used by over 100,000 users in more than 60 countries around the world. Filecamp was founded in 2010 by two Danes,…

Brand Central

…include a white label branding so you can remove all references to Filecamp completely.\n\n   Get Your Own Online Brand Central! Try Filecamp for free. Start my free trial No credit card required! Your own Brand Central Your brand is what sets you apart from your competitors, and Filecamp is here to help. Store, share, and collaborate on your company logos, images, media files, stock photos and more. Use Filecamp’s custom branding features to make your brand portal truly feel…

Contact Filecamp

Contact Filecamp\n\n Explore our Knowledge Base or contact our team with the information below.\n\n About Filecamp Why Filecamp Contact Filecamp Reach us by email any time! We’ll do our best to respond as quickly as possible.\n\n General Inquiries:hello@filecamp.com Sales sales@filecamp.com Billing billing@filecamp.com Support support@filecamp.com\n\n We don’t offer phone support and one2one demos. Learn why.\n\n Address:\n\n Filecamp AG Zugerstrasse 6 6330 Cham ZG Switzerland VAT NO: CHE-304.547.670 MWST\n\n Bank information:\n\n For international transfers: Beneficiary: Filecamp AG IBAN: GB36 REVO 0099 6964…

Troubleshooting email delivery issues

…is generally always because the user’s spam filters have caught messages from either filecamp.com, mandrill.com, or mandrillapp.com. Given that Mandrill is a popular email service provider, it is possible that Filecamp-associated Mandrill-originated emails may get caught in spam filters if the filter has previously blocked Mandrill-originated emails from other companies. This article is an explanation of the problem from the Mandrill perspective. In summary, if you don’t receive the Filecamp system-generated emails you are expecting, please check your spam filters…

Digital Asset Lifecycle

…DAM system allows roles and permissions to be assigned to users so that they see only what you want them to see. Most DAM systems also allow you to send download links to non-users to easily access specific files and folders. Most companies are sitting on a goldmine of images, stock photos, videos and other creative assets. A DAM solution helps you reap all their benefits by making them easy to organize, share and distribute. 0.4 Retrieve Don’t waste valuable…

Themes

…2000 × 1200 px well-compressed .jpg image. Login body background color: Use the color picker or enter a HEX #color value, to specify a background color for the login page. This option is mainly for themes without a background image. Login background tiles: Check this checkbox if you want your background image to repeat itself (pattern). Login description: You may type a short welcome message to greet your users. It will be displayed in the login box. Terms: You can…

Digital Asset Management Software | Filecamp

…emails that are sent with your files. With Filecamp you can share marketing files with clients and partners while reinforcing your brand!\n\n File sharing & more\n\nKeep this content short\n\n You can use your Filecamp as a corporate Media Library system as well as for everyday file sharing tasks. Filecamp allows an unlimited number of users in all plans, and with functional on-the-fly renditions, users can easily download the right image in just the version they need.\n\n No training required\n\nKeep this content…

Search

Advanced Search Filters With Boolean search, you can combine several metadata fields with custom filters in order to search through your digital assets based on specific labels, keyword combinations, changed date, expiry status, and more. File previews Preview your files directly from the search results. Filecamp automatically creates a preview of most media files, including video, audio, and PDFs, so that you can preview your files before you download them. Relevant metadata is presented next to the preview. Advanced download…

Search

…folder links Request files links Custom thumbnails Users Forgot password Change password/username Notifications Messages Remember me Log out Favorites Using Favorites Search Search for files & folders Collections Create Collection Add files to Collection Remove files from Collection Share Collection links Delete Collection Labels Using Labels Commenting Start Commenting Invite users to comment Trash Trash TIP: You can start a search by pressing the “/” key and exit a search by pressing the “ESC” key. Learn more about keyboard shortcuts.\n\n…

Favorites

…Forgot password Change password/username Notifications Messages Remember me Log out Favorites Using Favorites Search Search for files & folders Collections Create Collection Add files to Collection Remove files from Collection Share Collection links Delete Collection Labels Using Labels Commenting Start Commenting Invite users to comment Trash Trash Admin Account General Domain Users Log Themes Labels Tags Shares WebDAV Pages Templates Storage Tech stuff Problem solving Browsers Filecamp Status Subscription Payment options Signup & secure Trial Billing information & plan upgrades…