Domain propagation time

…24 and 72 hours to start working properly. Domain providers refer to this waiting period as “propagation time,” or the time it takes for changes to update throughout the web. The exact timing depends on many factors and isn’t something Filecamp can control or expedite. If you’ve entered all records correctly and your domain isn’t working right away, or if it’s working on some devices but not others, there’s nothing to worry about. The Internet is a big place, and…

Metadata

…simple you can read, write and edit the following Metadata fields inside Filecamp: Name Description Tags Author Copyright The XMP metadata standard is the same one used by Adobe Bridge and Adobe Lightroom. And yes, this means that keywords entered in Adobe Bridge will be embedded when files are uploaded to Filecamp. And metadata entered in Filecamp will be embedded into the file, and can afterward be read and edited in Adobe Bridge and other compatible programs. You can edit…

Storage

Storage Admin level users can access and monitor storage usage through the Storage control panel. Monitoring Storage Navigate to Admin > Storage from the Main menu in the top left corner. On the Storage overview page, you can see how much storage you have used. Notice: All Administrators will receive an email notification when your account reaches 70%, 80%, and 90% of your storage limit. More details Storage usage Below the Storage progress bar you can see how your total…

Create Folder

Create folder Organize your files in folders just as you would on your local computer. Create all the folders you like and manage access to each folder. Create new folder To create a new folder, click the Extra options icon in the Toolbar. Then select the Add Folder option: A pop-up window will appear prompting you to enter the name of the new folder. Enter a name for the new folder. Then click CREATE. Notice: Folder names have a limit…

Problem solving

Problem solving If you experience problems with your Filecamp account there are a few things you can try. 1. Refresh your browser A hard refresh will clear a browser’s cache for a specific page and will cause it to update with the latest version of that page’s information; you can also fix some site errors, such as the ones encountered when a page doesn’t fully load, by refreshing. A hard refresh will usually fix this, though occasionally completely clearing the…

Government and Public Offices

…easy file sharing and collaboration for everyone on your staff. Public offices are getting savvier at expressing themselves to their stakeholders and using graphics and rich media to express their message. Filecamp keeps all the important photos in an Image Library, where you can easily build collections of images to share with members of the press or people who sit on the board of our office. The custom branding features included in every Filecamp plan allow you to add your…

Pages

…even attach pages to specific themes making them a powerful way to communicate to specific audiences in your Filecamp. Use Custom Pages to create Online Brand Guidelines with instructions on how to use your Brand assets. Link from your Brand Guidelines into specific folders in your Filecamp for easy access and download. Read more. Use Custom Pages to create your own help guides where you can instruct your users on how to use your Filecamp. You can easily link to…

Log in to Filecamp

Log in to Filecamp Access the login page for your Filecamp by typing the account URL into your browser. Log in Normally, the URL is : [YourCompanyName].filecamp.com. However, your company may use a custom URL. In this case you need to contact your system Administrators for the URL. On the login page, enter your username and your personal password. If you have forgotten the password, see Reset your password. Click Login or press ENTER. When you try to log in…

Hard refresh your browser

How to hard refresh your browser A hard refresh is a way of clearing the browser’s cache for a specific page, to force it to load the most recent version of a page. Although storing pages to the browsers cache makes your Filecamp loading faster, it can mean that Filecamp updates aren’t always visible until you perform a hard refresh. Performing a hard refresh is easy and the commands vary depending on what browser and operating system you are using….

Brand Guidelines

Brand Guidelines Creating & maintaining your brand guidelines should be simple, fast and fun. Filecamp helps businesses manage their digital assets and maintain brand consistency.   Start my free trial!   Start my free trial!   Your own online brand portal An online Brand Guide ensures brand consistency and transparency with the public. No more emailing company logos, typeface and color codes. Filecamp’s Brand Manual allows you to manage, store and share your guidelines. Make sure your colleagues and partners…

Tags

…to merge, rename, or delete. Select the tags you want to update and click APPLY. Export tags as CSV If you want to work with your tags offline in a spreadsheet application such as Microsoft Excel, you can export them as a CSV file. Click on the Download icon to export the current results. The export will download a CSV listing id, path, name, description, author, copyright and tags. Note: The CSV is updated once per day, so recent changes…

Language

Change language Each Filecamp user can personalize their interface by selecting their preferred language. This ensures a tailored and user-friendly experience for everyone. Change your language On the Login Page: Click on the globe icon located in the lower-left side of the login page: Within the Filecamp Interface: Click on the globe icon located in the upper-right corner of the interface: From the dropdown menu, select the language you prefer. Filecamp supports multiple languages, including those most frequently requested by…