Log in to Filecamp

Open your organization’s Filecamp address to log in and access the files shared with you.

Find your Filecamp login page

Your Filecamp address usually looks like yourcompany.filecamp.com. Your organization may use a custom URL instead.

Use the link in your invitation email, or ask your Filecamp administrator for the correct address.

Log in with your password

1. Open your Filecamp login page.
2. Enter your username, usually your email address, and your password.
3. Click Login or press Enter.
4. If two-factor login is enabled, follow the verification prompts to complete your login.

Forgotten your password? See Reset your password.

Log in with a passkey

If you have set up a passkey, you can log in without entering your password. Click the passkey login button, such as Log in with Touch ID, and follow your device’s instructions. You can also select a passkey from your browser’s suggestions when clicking the username field.

Click Use your password instead to return to password login, or Not you? if the page shows someone else’s username.

Two-factor login

Two-factor login adds verification using a passkey or an authenticator app. If your administrator requires it and you have not set it up, Filecamp will guide you through setup before you can access your account.

Learn more about two-factor login, including setup and recovery options.

Stay signed in

On your own device, check Stay signed in before logging in to keep your session between visits. Avoid this option on shared or public computers.

Read more about Stay signed in.

Having trouble logging in?

If you see a Wrong password or User not found message:

• Check that you are on the correct Filecamp login page for your organization.
• Check your username and password for typing errors.
• If you have forgotten your password, request a password reset.
• Ask your Filecamp administrator to confirm that your user account still exists and that you are using the correct username.

If you cannot complete two-factor verification, see Recovering access with two-factor login.

If you still cannot log in, contact your Filecamp administrator first, then Filecamp support. Include your Filecamp account URL, username, and the error message you see. Never send your password or verification codes.