…deactivated and lead to a 404 page within a few minutes. Notice: This action cannot be undone. Notice: Only Users with permission to “Share files & folders” are able to generate shared links to files and folders. Read more about Admin permissions.\n\n This article reviews the following topics: Manage shared links Search for a shared link Edit or reshare a shared link Go to original Delete a shared link Related articles Billing General Domain Users Log Themes Labels Shares WebDAV…
Log in to Filecamp
Log in to Filecamp Access the login page for your Filecamp by typing the account URL into your browser. Log in Normally, the URL is : [YourCompanyName].filecamp.com. However, your company may use a custom URL. In this case you need to contact your system Administrators for the URL. On the login page, enter your username and your personal password. If you have forgotten the password, see Reset your password. Click Login or press ENTER. When you try to log in…
Notifications
…changes notifications Get notified when other users change the Label for files in the folder (or a subfolder). Choose between No notification (default), Message notification, or Message & Email notifications.\n\n Comments notifications Get notified whenever someone adds new comments to files in the folder (or a subfolder). Choose between No notification (default), Message notification, or Message & Email notifications.\n\n Notification email example: No notification = You will not be notified (default). Message notification = You will be notified via an…
Receive files (without login)
…message. This information will appear in your Log and in the notification sent to any Filecamp users who have enabled upload notifications for this folder. The recipient can follow the upload progress, and once complete, they can click the “OK, GOT IT” button to confirm. After completing the upload, they will see a summary of the process and have the option to print the details as confirmation of a successful upload. TIP: We recommend turning on notifications on folders you…
Auto tags
…selected and apply tags based on what is pictured in the images. PRO TIP: If you are on the Professional plan you can have all your images auto-tagged automatically after upload. Read more\n\n This article reviews the following topics: Auto tag Bulk auto tag Related articles Files Uploading files Downloading files Copy or move Delete Edit files Share file links Supported file types Version control Expiration Metadata Tags Auto tags Custom thumbnails Notice: Administrators can choose the preferred language for…
Clear browser cache
…want to view. Clearing your cache improves your browser function and allows sites to display content from the ground up. This guide explains how to clear your cache in recent versions of our supported browsers. If you contact Filecamp Support about certain issues, we may recommend this process as a solution. THIS ARTICLE REVIEWS THE FOLLOWING TOPICS: Chrome Firefox Safari Microsoft Edge Internet Explorer Safari for iOS Chrome for iOS Chrome for Android Related articles Problem solving Browsers Filecamp Status…
Log
…sign in with your Google account. Open or create a sheet. At the top, click File > Import. Choose Upload and select/drag your .CSV file from your local Mac/PC. Select your import options (we recommend these settings): Click Import data. Your Filecamp log data should now appear in the Google Sheet in a more user friendly format than the raw CSV. file. This article reviews the following topics: View Log entries Search Log entries Download Log entries Related articles Billing…
GDPR
…visited, links clicked, non-sensitive text entered, mouse movements, as well as information more commonly collected, such as his/her IP address, referring URL, browser, operating system, cookie information, device, and any other information from the visitor regarding his/her use of your Filecamp. If you invite new users to your Filecamp site, we store first name, last name, and email address (username) as provided by the user. This information is used to give your users access to your Filecamp. Your Filecamp administrators…
Screenshots
…Proofing & Commenting Log Filecamp has a simple logical design that makes sharing and collaborating on files and media online a breeze – online and from any device. Every plan includes custom branding so you can use your company logo and brand colors to make your Filecamp feel just like home!Our Advanced and Professional Plans include even more custom branding features so you can make your clients feel like they are right at home too! You also get features tailored…
Browsers
…version? Click on the button below to see which browser you are using. Also learn how to share this information with your Filecamp support team. Related articles Problem solving Browsers Filecamp Status Browsers To get the most out of Filecamp we encourage you to keep your browser up to date! Supported browsers for Mac OS: Apple SafariTwo most recent versions.Get Safari Google Chrome Two most recent versions. Get ChromeMozilla FirefoxTwo most recent versions.Get FirefoxSupported browsers for Windows: Microsoft Edge Most…
Domain propagation time
Domain propagation time All Filecamp accounts are configured on dedicated high-performance servers in your region. This is all good but means we have to deal with something called DNS propagation time. DNS propagation time We are managing all DNS on Amazon Route 53 which is designed to quickly propagate all DNS updates to its worldwide network of authoritative DNS servers within 60 seconds under normal conditions. But not all are normal conditions … and DNS changes can take anywhere between…
Folder permissions
…more = In addition to viewing and downloading this folder and its content, users can also upload to this folder and subfolders. This is the default folder permission for all new users. Remove = The user will no longer have access to this folder. Related articles Folders Create folder Edit folder Permissions Copy or move Delete Folder upload Share folder links Request files links Custom thumbnails VIDEO Add & invite users See how to add a user, give the user…