With notifications you can stay informed of new activity happening inside your Filecamp account.

Notifications and in-app messages

Get notified whenever specific actions take place in folder you have access to. Navigate to the folder and click on the Notifications  icon in the top-navigation menu.


Upload notifications

Get notified when someone uploads new files into the folder (or a subfolder). Check/uncheck the File upload checkboxes.

Label change notifications

Get notified when other users change Label on files in the folder (or a subfolder). Check/uncheck the Label Changes checkboxes.

New comments notifications

Get notified whenever someone adds new comments on files in the folder (or a subfolder). Check/uncheck the File Comments checkboxes.

None = You will not be be notified (default).
Message = You will be notified in an in-app message.
+ Email =You will be notified in an in-app message and receive an email.

Notice: You can only receive email notifications when you use your email address as user name (recommended).

Notice: There can be a 15 minutes delay on email notifications sent from Filecamp.

What to do if a user isn’t receiving the notification emails

Email can be tricky, and sometimes you will find that a user is not receiving the notifications and invitations email that are being sent from Filecamp. This could be due to many reasons: it has been quarantined by their email server, caught in a spam filter, accidentally deleted, etc.

If it is invitations and sharing messages you can try and send the links to them via your default email client instead.

Administrators can set up notifications for other users by using the Log in as another user option.

Please note that you cannot trigger email notifications to yourself for actions you triggered.