…perfect fit for designers and firms in the fashion industry. Whether you are an up-and-coming brand or an established label, Filecamp gives you the features you need at a price you can afford. Our Fashion industry customers especially benefits from: Custom branding. Share files while reinforcing your brand. Multiple themes. Create custom branded experiences for different clients. Easy to Use. Your clients and your team will love Filecamp´s simple, yet powerful interface. Email notifications. Receive notifications when new files are…
Notifications
…changes notifications Get notified when other users change the Label for files in the folder (or a subfolder). Choose between No notification (default), Message notification, or Message & Email notifications.\n\n Comments notifications Get notified whenever someone adds new comments to files in the folder (or a subfolder). Choose between No notification (default), Message notification, or Message & Email notifications.\n\n Notification email example: No notification = You will not be notified (default). Message notification = You will be notified via an…
Message templates
…the e-mail that is sent to users that are subscribing to receive Download notifications. Upload notification – this is the e-mail that is sent to users that are subscribing to receive Upload notifications. Label change notification –this is the e-mail that is sent to users that are subscribing to receive Label change notifications. Comment notification –this is the e-mail that is sent to users that are subscribing to receive New Comments notifications. Invite user email – this is the e-mail…
Phone support
…place. This ensures nothing gets lost in translation if we need to escalate your issue. We’ll always have access to previous tickets so you won’t have to repeat questions. We can route complex questions to the appropriate staff member. It’s faster. We can investigate complex questions without putting you on hold. In the future, we hope to offer more ways to communicate with the Filecamp team. For now, please feel free to email us, and we’ll gladly respond in a…
… and all other Businesses
…No matter what size your company is, you can dream big with unlimited user accounts and custom branding features included in every Filecamp account. Built on core HTTPS technology, Filecamp is a secure file sharing and collaboration platform that is available anywhere in the world 24/7. You can access your Filecamp from PC or Mac, all your files are there, securely held in our cloud based platform. All kinds of file types can be uploaded and stored on Filecamp, so…
Screenshots
…Proofing & Commenting Log Filecamp has a simple logical design that makes sharing and collaborating on files and media online a breeze – online and from any device. Every plan includes custom branding so you can use your company logo and brand colors to make your Filecamp feel just like home!Our Advanced and Professional Plans include even more custom branding features so you can make your clients feel like they are right at home too! You also get features tailored…
Version control
Version control When collaborating it’s sometimes useful to go back in time and view and download previous versions of a file. With Filecamp’s version control you can do exactly that. Versions Open the file you want to upload a new version for, then select the Versions option in the Toolbar. When you upload a file as a New version the old versions are stored with the file. You can always view and download previous versions of the file just by…
Problem solving
…cache is necessary. 2. Clear browser cache In rare occasions your browser may store old versions of the Filecamp code and images in its cache, that could cause unexpected results. Please check this guide in order to clear your browser cache. 3. Keep your browser updated As we add new features and enhancements, older browser versions may not support these new standards. Keeping your browser updated to the newest version will enhance your security and provide the best Filecamp experience….
GDPR
…visited, links clicked, non-sensitive text entered, mouse movements, as well as information more commonly collected, such as his/her IP address, referring URL, browser, operating system, cookie information, device, and any other information from the visitor regarding his/her use of your Filecamp. If you invite new users to your Filecamp site, we store first name, last name, and email address (username) as provided by the user. This information is used to give your users access to your Filecamp. Your Filecamp administrators…
Share Collection
…& download If you select the View & download option the recipients will be directed to a branded preview page where the files in the Collection can be previewed, commented on, and downloaded. Notice: You always have two options for distributing share links: you can email the link directly from this window and specify specific link recipients in the “Add email” field, or you can copy and paste the link into your email application, social media, your company’s website, etc….
Contact Filecamp
Contact Filecamp\n\n Explore our Knowledge Base or contact our team with the information below.\n\n About Filecamp Why Filecamp Contact Filecamp Reach us by email any time! We’ll do our best to respond as quickly as possible.\n\n General Inquiries:hello@filecamp.com Sales sales@filecamp.com Billing billing@filecamp.com Support support@filecamp.com\n\n We don’t offer phone support and one2one demos. Learn why.\n\n Address:\n\n Filecamp AG Zugerstrasse 6 6330 Cham ZG Switzerland VAT NO: CHE-304.547.670 MWST\n\n Bank information:\n\n For international transfers: Beneficiary: Filecamp AG IBAN: GB36 REVO 0099 6964…
Troubleshooting email delivery issues
…is generally always because the user’s spam filters have caught messages from either filecamp.com, mandrill.com, or mandrillapp.com. Given that Mandrill is a popular email service provider, it is possible that Filecamp-associated Mandrill-originated emails may get caught in spam filters if the filter has previously blocked Mandrill-originated emails from other companies. This article is an explanation of the problem from the Mandrill perspective. In summary, if you don’t receive the Filecamp system-generated emails you are expecting, please check your spam filters…