Brand Guidelines

Brand Guidelines\n\n Creating & maintaining your brand guidelines should be simple, fast and fun. Filecamp helps businesses manage their digital assets and maintain brand consistency.\n\n   Start my free trial!   Start my free trial!   Your own online brand portal An online Brand Guide ensures brand consistency and transparency with the public. No more emailing company logos, typeface and color codes. Filecamp’s Brand Manual allows you to manage, store and share your guidelines. Make sure your colleagues and partners…

GDPR

…that will be made of their data. The right of access: our users (Administrators) can access all their data from their Filecamp. The right of rectification: our users can update their information anytime they need through their profile page or from the Users control panel. The right of erasure: Our users can request to delete their account and all the information related to it by emailing us at privacy@filecamp.com The right to restrict processing: We have processes in place to…

User Interface Overview

…files to Collection Remove files from Collection Share Collection links Delete Collection Labels Using Labels Commenting Start Commenting Invite users to comment Trash Trash Admin Account General Domain Users Log Themes Labels Tags Shares WebDAV Pages Templates Storage Tech stuff Problem solving Browsers Filecamp Status Subscription Payment options Signup & secure Trial Billing information & plan upgrades Quick Navigation with Keyboard Shortcuts Speed up your workflow in Filecamp! Discover the available keyboard shortcuts to enhance your productivity. Learn more about…

Payment options

…any time. If you cancel your account will be closed when your payment period expires and you won’t be billed again. You need to choose between monthly or yearly payment options when you signup. If you, later on, want to switch from yearly to monthly invoicing or vice versa we are happy to help. Just contact us at billing@filecamp.com.\n\n This article reviews the following topics: Monthly payments Yearly payments Related articles Billing overview Signup & secure Trial Billing information &…

Message templates

…the e-mail that is sent to users that are subscribing to receive Download notifications. Upload notification – this is the e-mail that is sent to users that are subscribing to receive Upload notifications. Label change notification –this is the e-mail that is sent to users that are subscribing to receive Label change notifications. Comment notification –this is the e-mail that is sent to users that are subscribing to receive New Comments notifications. Invite user email – this is the e-mail…

Create Collection

…to receive feedback from the art director. Once the images are added to the Collection, the graphic designer invites the art director to collaborate and comment on the selections. A sales person creates a Collection of frequently used customer logos for easy access. A marketing team can collaborate on a batch of images where they can comment and decide which assets are to be used for a project. Related articles Collections Create Collection Edit Collection Share Collection links Delete Collection…

Filecamp status

…and do not see a notice posted, please contact us.\n\n NOTICE: Remember to clear all cache so that the code from the latest release is always in use. This will help you to avoid any potential errors.\n\n Past Incidents Certain links that are shared might be of an incorrect link type\n\n We have fixed the annoying “share link bug” we introduced with our update on September 2nd. The incident has been resolved.\n\n September 18, 2023\n\n Notifications and invite emails were…

Remember me

Remember me Tired of entering your username and password every time you need to access your Filecamp account? Don’t worry, help is just a checkbox away! Remember me (Automatic login) Checking the Stay signed in checkbox on your Filecamp login page will automatically log you in each time you visit your Filecamp account from a specific computer. When you have checked this checkbox, you are automatically logged in the next time you visit Filecamp. Disable Remember me (Automatic login) To…

Notifications

…changes notifications Get notified when other users change the Label for files in the folder (or a subfolder). Choose between No notification (default), Message notification, or Message & Email notifications.\n\n Comments notifications Get notified whenever someone adds new comments to files in the folder (or a subfolder). Choose between No notification (default), Message notification, or Message & Email notifications.\n\n Notification email example: No notification = You will not be notified (default). Message notification = You will be notified via an…

Pages

…specific areas or folders inside your account. Pages are created in a easy-to-use text editor know from Microsoft Word etc.   Filecamp in your pocket Filecamp is 100% responsive and extends the full capabilities of Filecamp to your phone or tablet. Make sure that all of your favorite, most used brand collateral is always at hand and that you can access them anytime. Try Filecamp for free. All features included. Start my free trial No credit card required! FEATURE HIGHLIGHT…

Acceptable Use Policy

…than our publicly supported interfaces (for example, “scraping” or creating accounts in bulk). Send unsolicited communications, promotions or advertisements, or spam. Circumvent storage space limits. Publish or share materials that are unlawfully pornographic or indecent, or that contain extreme acts of violence or terrorist activity, including terror propaganda. Violate the law in any way, including storing, publishing, or sharing material that’s fraudulent, defamatory, misleading, or violates the privacy or infringes the rights of others. Acceptable Use Policy You agree not…

Case Studies

Share your story Help us expand this resource by sharing your work and telling your story and how you benefit from Filecamp. Contact us! Case Studies Whether you’re looking for inspiration or precedents, Filecamp´s Case Studies are a perfect place to start. TRUE “… for a design agency to succeed it not only has to do good work, it has to look good doing it.” Mark Christensen, Partner at TRUE™, truecph.com In today’s world, a brand needs to represent itself…