…place. This ensures nothing gets lost in translation if we need to escalate your issue. We’ll always have access to previous tickets so you won’t have to repeat questions. We can route complex questions to the appropriate staff member. It’s faster. We can investigate complex questions without putting you on hold. In the future, we hope to offer more ways to communicate with the Filecamp team. For now, please feel free to email us, and we’ll gladly respond in a…

…more.   Designed with your brand in mind\n\nFilecamp comes with some unique branding possibilities, and you can brand as many separate “sub-accounts” for your Filecamp as you’d like. You can customize the login page and overall logo and colors for each client so they have a unique experience that is centered on their brand.\n\n   Easy to manage\n\n Filecamp is a 100% cloud-based solution, and comes with unlimited users, advanced granular sharing permissions, file previews and mobile ready user interface.\n\n…

…include a white label branding so you can remove all references to Filecamp completely.\n\n   Get Your Own Online Brand Central! Try Filecamp for free. Start my free trial No credit card required! Your own Brand Central Your brand is what sets you apart from your competitors, and Filecamp is here to help. Store, share, and collaborate on your company logos, images, media files, stock photos and more. Use Filecamp’s custom branding features to make your brand portal truly feel…

…can select, comment and approve your photos directly from their web browser. With online proofing, your projects keep moving forward. With all the features of Filecamp at a price you can afford, your business keeps moving forward too! Photo Studios especially benefits from: Custom branding. Share files while reinforcing your brand. Multiple themes. Create custom branded experiences for different clients. Easy to Use. Your clients and your team will love Filecamp´s simple, yet powerful interface. Online proofing. Online commenting and…

…article. We often will promote your article on our social media channels. The Process Submit outline: Send us a list of your article ideas, ideally with a short outline on each. Send URLs of at least 3 other articles you’ve written. Selection: We will choose the most suitable idea based on your suggestions. Submit your article: Remember to abide by the guidelines in the ‘What do we ask of you’ section and use the template provided. Revisions: We will get…

…files directly in your Filecamp, without having to deal with mailserver file size limits. Add a Request Files link to your company website, and give your stakeholders a easy way to send you large files. Send out a business proposal request and add an expiry date and time to the submission process. Quickly receive documents from clients and coworkers. Remember: People who upload files to your file request cannot access your Filecamp, and cannot view files uploaded by others. Automatic…

…of course, not be affected! The encoding process will start automatically when you upload video and audio files to Filecamp. If you don’t want Filecamp to encode your video files just upload them as .mp4/.m4a (H.264) files. Most video and audio files are encoded almost instantly. For larger files (+1GB) the encoding process might take up to an hour. All encoded video files are previewed as an mp4, H.264, ACC, 720 px, wide format file. But you will always download…

Edit My Profile A complete profile will help teammates learn about you. By default, everyone can add a username, name, and avatar/profile photo. Change your Password or Username Any user can change their own Username and Password at any time. Just click on the User Avatar in the top right corner of the browser window and choose My Profile. From this menu, you can edit your username, avatar, and password. You will need to type the new password twice to…

…changes notifications Get notified when other users change the Label for files in the folder (or a subfolder). Choose between No notification (default), Message notification, or Message & Email notifications.\n\n Comments notifications Get notified whenever someone adds new comments to files in the folder (or a subfolder). Choose between No notification (default), Message notification, or Message & Email notifications.\n\n Notification email example: No notification = You will not be notified (default). Message notification = You will be notified via an…

…files to Collection Remove files from Collection Share Collection links Delete Collection Labels Using Labels Commenting Start Commenting Invite users to comment Trash Trash Admin Account General Domain Users Log Themes Labels Tags Shares WebDAV Pages Templates Storage Tech stuff Problem solving Browsers Filecamp Status Subscription Payment options Signup & secure Trial Billing information & plan upgrades Quick Navigation with Keyboard Shortcuts Speed up your workflow in Filecamp! Discover the available keyboard shortcuts to enhance your productivity. Learn more about…

…is generally always because the user’s spam filters have caught messages from either filecamp.com, mandrill.com, or mandrillapp.com. Given that Mandrill is a popular email service provider, it is possible that Filecamp-associated Mandrill-originated emails may get caught in spam filters if the filter has previously blocked Mandrill-originated emails from other companies. This article is an explanation of the problem from the Mandrill perspective. In summary, if you don’t receive the Filecamp system-generated emails you are expecting, please check your spam filters…