…have shared a Request files link to. In this way, you will be notified automatically when somebody uploads files to you.\n\n Related articles Folders Create folder Edit folder Permissions Copy or move Delete Folder upload Share folder links Request files links Custom thumbnails VIDEO SHARE FOLDER LINKS How to share a folder through a shared link, and what the recipients see. More videos NOTICE: Only users with Upload permission to a folder are able to see and share Request files…
Metadata
…FEATURE HIGHLIGHT Metadata All modern corporations are dealing with large, and ever-growing, number of media files and other brand related assets. Metadata is a key component because it facilitates the ability to easily tag and find these assets. Keywords and tagsFiles are only assets if you can locate and use them. With Filecamp it is easy to tag your images with the right keywords so that they can be found and used by your stakeholders. Embedding Metadata Filecamp can embed…
Downloading files
…DOWNLOAD from the Bulk Action Bar. Download multiple files (desktop only) You can select multiple files using keyboard shortcuts or by dragging to select. To select multiple files or folders by dragging: Click and hold anywhere on the background of the file overview. Drag your cursor to create a selection box around the files or folders you want to select. To select multiple consecutive files or folders using keyboard shortcuts: Select the first item. Press and hold Shift. Click the…
How to take screenshots on PC and Mac
How to take screenshots on PC and Mac Capturing a screenshot is a simple way to share whatever it is you’re seeing on the screen. Here’s a quick guide on how to take a screenshot on Windows and macOS. How to Take a Screenshot on a PC The easiest way to get to the Snipping Tool is by pressing Windows Key+Shift+S. That keyboard shortcut gives you a choice to take a screenshot using a rectangular selection, freehand selection, window, or…
Shares
Shares Administrators and users with permission to “Manage Shares” can monitor, edit, and delete shared links from one central location. Manage shared links Go to Admin > Shares. You will now see a complete list of all the shared links your users have created. Search for a shared link Go to Admin > Shares. Type in anything related to the shared link. Press Enter to execute the search. Edit or reshare a shared link Click on any of the shares…
Forgot password
…password using an email that is not associated with your account, you will not receive the instructions. If this is a business email, check with your IT department to see if automatic emails from Filecamp are being held or quarantined by your email server. You could ask them to add your email sending domain (eg. @filecamp) to your spam filter whitelist. If none of these steps resolve the issue, please let us know by sending an email to support@filecamp.com and…
Edit My Profile
…confirm. Click SAVE when you are done. Say cheese! Your profile picture should be a square format with a minimum of 512×512 pixels, but shouldn’t exceed 1024×1024 pixels.\n\n Notice: Only users who use their email address as their username can receive their login credentials through the Invite feature and reset their password using the Forgot Password option. For this reason, we strongly recommend using email addresses as usernames.\n\n Notice: Please observe the following Password security practices: Select a password that…
Create Folder
Create folder Organize your files in folders just as you would on your local computer. Create all the folders you like and manage access to each folder. Create new folder To create a new folder, click the Extra options icon in the Toolbar. Then select the Add Folder option: A pop-up window will appear prompting you to enter the name of the new folder. Enter a name for the new folder. Then click CREATE. Notice: Folder names have a limit…
Messages
Messages Messages display information about events that may require your attention. Navigate to the Messages by clicking on your Avatar in the Top Bar. If you have unread messages the number of unread messages will be displayed in a round box over your avatar. Inbox Upon navigating to the Inbox tab, you will see a list of all your messages sorted by date. The following notifications are displayed in your Inbox: Download notifications Upload notifications Label change notifications New comments…
Metadata
…simple you can read, write and edit the following Metadata fields inside Filecamp: Name Description Tags Author Copyright The XMP metadata standard is the same one used by Adobe Bridge and Adobe Lightroom. And yes, this means that keywords entered in Adobe Bridge will be embedded when files are uploaded to Filecamp. And metadata entered in Filecamp will be embedded into the file, and can afterward be read and edited in Adobe Bridge and other compatible programs. You can edit…
Auto tags
…the following topics: Auto tag Bulk auto tag Related articles Files Uploading files Downloading files Copy or move Delete Edit files Share file links Supported file types Version control Expiration Metadata Tags Auto tags Custom thumbnails Notice: Administrators can choose the preferred language for auto-tagging in your Admin > General section. Choose between Arabic, Bengali, Danish, German, English (Default), Spanish, Finnish, French, Hindi, Hungarian, Italian, Japanese, Korean, Dutch, Norwegian, Punjabi, Polish, Portuguese, Russian, Swedish, Turkish, Chinese Simplified, and Chinese Traditional.\n\n…
Problem solving
Problem solving If you experience problems with your Filecamp account there are a few things you can try. 1. Refresh your browser A hard refresh will clear a browser’s cache for a specific page and will cause it to update with the latest version of that page’s information; you can also fix some site errors, such as the ones encountered when a page doesn’t fully load, by refreshing. A hard refresh will usually fix this, though occasionally completely clearing the…