…Representative We are looking for a Customer Success Representative to join our team. Responsibilities: Basic customer support via email support (Zendesk), where you troubleshoot with clients to help resolve their issues in a timely manner. Work closely with our developers to get customer issues resolved. Proactively look for solutions for problems and propose solutions. Track common customer complaints and issues and share them with the Product team. Requirements: Ability to learn and become an expert user of Filecamp. Ability to…

…Filecamp for free. All features included. No obligation! Start my free trial No credit card required! Designed with your brand in mind Filecamp comes with some unique branding possibilities, and you can brand as many separate “sub-accounts” for your Filecamp as you’d like. You can customize the login page and overall logo and colors for each client to give them a unique experience that is centered on their brand. IMAGES Create an image gallery for your company images. Customize it…

Industries Printing Industry and Printers\n\n Commercial printers benefit when file exchange is easy with a secure cloud based media library. Whether it’s PDF, EPS, or PSD… Filecamp makes it easy as 1,2,3.\n\n With file sizes increasing every year, even small commercial printers need a platform to easily share and collaborate on files. Filecamp’s simple interface and secure cloud platform make it easy for you and your clients to share files, from across town, or from across the globe. Filecamp is…

…you visit Filecamp. Disable Remember me (Automatic login) To disable the automatic login, just click the Log out button in the upper-right corner of your Filecamp account. You’ll then need to re-enter your username and password when you return to Filecamp. Notice: If you use Filecamp from a computer that other people have access to, automatic login may not be the best option.\n\n Related articles User Edit My Profile Forgot password Notifications Messages Log in Log out Language Admin Users…

Log in to Filecamp Access the login page for your Filecamp by typing the account URL into your browser. Log in Normally, the URL is : [YourCompanyName].filecamp.com. However, your company may use a custom URL. In this case you need to contact your system Administrators for the URL. On the login page, enter your username and your personal password. If you have forgotten the password, see Reset your password. Click Login or press ENTER. When you try to log in…

…changes notifications Get notified when other users change the Label for files in the folder (or a subfolder). Choose between No notification (default), Message notification, or Message & Email notifications.\n\n Comments notifications Get notified whenever someone adds new comments to files in the folder (or a subfolder). Choose between No notification (default), Message notification, or Message & Email notifications.\n\n Notification email example: No notification = You will not be notified (default). Message notification = You will be notified via an…

…so that we can log what they are doing and assign their comments and label changes with their usernames. External users need to register when trying to comment on a file they have received a link to. Notice: Only Users with permission to Manage users can access Admin > Users. Your account admins have control over these settings. Notice: External users are typical short-term partners are contacts who’ve been invited to comment and approve on one or more of your…

…or Choose folder, depending on which method you prefer. Note: You can select multiple files for upload by holding the Command or Control key (Mac or Windows, respectively) while selecting files and folders. You can also drag and drop files and folders directly into the desired folder within your Filecamp. Afterward, you’ll see a complete list of all the files and folders you’ve selected to upload. When you’re ready to start the upload, click UPLOAD. Once the upload is complete,…

…the files. Click Upload to begin the process. Once the upload is complete, click OK, GOT IT to confirm. Related articles Folders Create folder Edit folder Permissions Copy or move Delete Folder upload Share folder links Request files links Custom thumbnails Notice: When uploading large and complex folder structures, you might have to adjust your computer’s Energy Saver settings to prevent your computer from going to sleep in the middle of an upload. Guide for Mac users. Guide for PC…

Corporate Image Bank\n\n Never before has it been so simple or so fast to organize and share your corporate image and media files. Elegantly wrapped in your company’s branding.\n\n   Start my free trial!   Start my free trial!   Managing all your digital marketing assets in one place Corporate Image Bank. Digital Asset Management. Brand Portal. Media Library. Whatever you want to call it, every brand faces the challenge of storing and sharing their digital assets effectively. Filecamp offers…

…filter whitelist. If none of these steps resolve the issue, please let us know by sending an email to support@filecamp.com and list any email addresses that may be associated with your account. NOTICE: For security reasons the link in the Reset Password email will become invalid once you have clicked it, and/or if the password reset was requested more than 24 hours ago.\n\n Related articles User Edit My Profile Remember me Notifications Messages Log in Log out Language Admin Users…

Messages Messages display information about events that may require your attention. Navigate to the Messages by clicking on your Avatar in the Top Bar. If you have unread messages the number of unread messages will be displayed in a round box over your avatar. Inbox Upon navigating to the Inbox tab, you will see a list of all your messages sorted by date. The following notifications are displayed in your Inbox: Download notifications Upload notifications Label change notifications New comments…