Managed Users vs. External Users
There are two user roles within the Filecamp proofing workflow that will be important to your experience while using Filecamp – Managed users and External users.
To view and manage your managed users, navigate to Admin > Users.
External users cannot be managed, and the only reason they need to register is so that we can log what they are doing and assign their comments and label changes with their usernames. External users need to register when trying to comment on a file they have received a link to.
You always have the option to upgrade external users to real (managed) users if the nature of your work or partnership changes.