Industries Web Design and Development Agencies\n\n Get your own professional cloud based file sharing portal and digital asset management platform.\n\n Filecamp keeps your web projects moving forward with a powerful, simple, and affordable file sharing solution. Filecamp is a cloud based service, so it’s available anywhere in the world 24/7 via a web browser on PC or Mac. File sharing and collaboration is a common task for web design and development agencies. The existing approaches for sharing files and collaborating…
Users
…the right, where you can change the user’s details. Username Specify a Username (preferably an email address). Description You may add a description that describes the user. It could be the user´s real name or company/department, for example. Lock user Check this checkbox if you want to disable the user from changing his or her own login credentials. Also, locked users are not able to create Collections, use Favorites, and setup Notifications. Recommended if you allow multiple users to share…
Managed Users vs. External Users
…so that we can log what they are doing and assign their comments and label changes with their usernames. External users need to register when trying to comment on a file they have received a link to. Notice: Only Users with permission to Manage users can access Admin > Users. Your account admins have control over these settings. Notice: External users are typical short-term partners are contacts who’ve been invited to comment and approve on one or more of your…
Uploading files
…or Choose folder, depending on which method you prefer. Note: You can select multiple files for upload by holding the Command or Control key (Mac or Windows, respectively) while selecting files and folders. You can also drag and drop files and folders directly into the desired folder within your Filecamp. Afterward, you’ll see a complete list of all the files and folders you’ve selected to upload. When you’re ready to start the upload, click UPLOAD. Once the upload is complete,…
Uploading folders
…the files. Click Upload to begin the process. Once the upload is complete, click OK, GOT IT to confirm. Related articles Folders Create folder Edit folder Permissions Copy or move Delete Folder upload Share folder links Request files links Custom thumbnails Notice: When uploading large and complex folder structures, you might have to adjust your computer’s Energy Saver settings to prevent your computer from going to sleep in the middle of an upload. Guide for Mac users. Guide for PC…
Search
Advanced Search Filters With Boolean search, you can combine several metadata fields with custom filters in order to search through your digital assets based on specific labels, keyword combinations, changed date, expiry status, and more. File previews Preview your files directly from the search results. Filecamp automatically creates a preview of most media files, including video, audio, and PDFs, so that you can preview your files before you download them. Relevant metadata is presented next to the preview. Advanced download…
Quick Start Guide for new Admins
…from Collection Share Collection links Delete Collection Labels Using Labels Commenting Start Commenting Invite users to comment Trash Trash Admin Account General Domain Users Log Themes Labels Tags Shares WebDAV Pages Templates Storage Tech stuff Problem solving Browsers Filecamp Status Subscription Payment options Signup & secure Trial Billing information & plan upgrades VIDEO … or simply watch this! View a 4 minutes video that will take you through some of the basic tasks in Filecamp. See more Filecamp feature videos….
Brand Guidelines
…cloud. View live example \n\n Read more testimonials.\n\n Sharing your brand assets shouldn’t be complicated Digital & online brand guidelines have many advantages: You can access your guidelines and the related assets at the same time. You’ll never need to worry about the correct version, dead links or distribution again. Simply drop your files into your folders in Filecamp and your guidelines will point to the correct files. View live example \n\n Brand Guidelines, and a whole lot…
Custom Branding
Custom Branding Customize your Filecamp account interface and share files with clients and partners while reinforcing your brand! Custom branding You can easily customize Filecamp with your company’s logo and colors so you feel right at home. And there are many more options for making Filecamp your own. Related articles Look and feel Custom Branding Own URL Custom Terms Custom Thumbnails Sorting & viewing options White Label On Theme level Page title and favicon. Read more. Primary color (header). Read…
White Label
Powered by … YOU! Replace the “Powered by Filecamp” with your own text. Use your own, or your customers, domain e.g. https://files.yourdomain.com. We manage and maintain the SSL certificate so there is nothing for you to worry about. YOU are in control Filecamps Administrator user role is designed especially for white label and reseller purposes. You can give your customers access to their entire account, also advanced admin settings (only excepted the few vital areas where Filecamp is mentioned). YOUR…
General
…Filecamp. The default value is your Filecamp URL but you can change it, for example, your company or brand name. Email sending domain – donotreply@filecamp.com is the default sending domain. But if you are on a Pro plan you can choose another predefined “white label” sending domain instead, and thereby “hide” the Filecamp brand in the emails that are sent from your Filecamp to your users. Pro plan only. Auto tag language – choose your preferred language for auto-tagging. Advanced…
Phone support
…place. This ensures nothing gets lost in translation if we need to escalate your issue. We’ll always have access to previous tickets so you won’t have to repeat questions. We can route complex questions to the appropriate staff member. It’s faster. We can investigate complex questions without putting you on hold. In the future, we hope to offer more ways to communicate with the Filecamp team. For now, please feel free to email us, and we’ll gladly respond in a…