General settings

Looking to define or tweak your Filecamp's general settings? You've found the right place!

General Settings

Log in as an Administrator. Go to Admin > General.


  • Auto log out after 30 minutes of inactivity – check this checkbox if you want to enhance the security and prevent unauthorized access by automatically logging out users after 30 minutes of idle time. Read more about security.
  • Automatically move expired items to the trash – check this checkbox if you want expired files to be deleted automatically (moved to trash). Read more about the Trash.
  • Do not encode media files (saves storage space) – by default Filecamp encodes a mp4/.m4a (H.264) version of all video files so that they can be previewed in all browsers. However, this takes up extra storage. Check this checkbox if you to disable encoding to save storage space. Read more about file formats.

  • Email from name – change the "from name" on emails sent from your Filecamp. The default value is your Filecamp URL but you can change it, for example, your company or brand name.
  • Email sending domain – is the default sending domain. But if you are on a Pro plan you can choose another predefined "white label"  sending domain instead, and thereby "hide" the Filecamp brand in the emails that are sent from your Filecamp to your users. Pro plan only.
  • Auto tag language – choose your preferred language for auto-tagging. Advanced plan only. Read more about Auto-tags.
  • Auto tag all images after upload – check this checkbox if you want to have your images tagged automatically after upload using artificial intelligence. Pro plan only. Read more about Auto-tags.
  • Powered by text  – replace "Powered by Filecamp" with your own text, such as your company or brand name. Pro plan only.
  • Powered by URL – specify a link on the "Powered by" text. For example, you can link to your company or brand website. Pro plan only.

Notice: Only Administrators can see and edit the General Settings. When updating there is a 5-10 minute delay before the settings update. Check the log for confirmation or if any errors occurred.
Notice: Email sending domain, Powered by text, and Powered by url options, together with deploying your own URL for your Filecamp, actually allows you to completely hide the Filecamp brand from clients. Read more about White label.