…respond to a request for data portability without undue delay and within one week of receipt. Data Processing Agreement (DPA) You are always welcome to contact privacy@filecamp.com and ask for our DPA (Data Processing Agreement). You can email it to us once you signed it, then we’ll sign it and send it back to you. 3rd parties tools and services we use We use platforms and tools like Google Cloud Platform, Zendesk, Stripe, and MailChimp. We will add more platforms…

…files. Click Upload Click OK, GOT IT, when the upload process is done. Related articles Folders Create folder Edit folder Permissions Copy or move Delete Folder upload Share folder links Request files links Custom thumbnails Notice: When uploading large and complex folder structures, you might have to adjust your computer’s Energy Saver settings to prevent your computer from going to sleep in the middle of an upload. Guide for Mac users. Guide for PC users. Uncheck the option “Put hard…

…shared links etc.). Theme – allows you choose another Theme for this Collection. Read more. Default sort – your files are sorted by name. For example, change this to “Modification date” if you want the newest files shown first. Default view – choose between List or Galley view for this Collection. Cover thumbnails – allows you to turn cover thumbnails on and off. You can do some testing to see what looks best given your usage. Important: You will have…

…default view and Cover thumbnail setting on folder level, in the edit folder menu. This could be useful, for example, if you prefer to have your newest files shown first. Sub-folders will inherit these settings from the parent folder. This article reviews the following topics: Sorting options Viewing options Related articles Files Uploading files Downloading files Copy or move Delete Edit files Share file links Supported file types Sorting & viewing options Version control Expiration Metadata Auto tags Custom thumbnails…

…is a registered Adobe XMP partner. See Filecamp’s auto-tagging feature in action. Start my free trial No credit card required! Rocks Clouds Auto tags Valley Outdoor Mountains No people Let Filecamp automatically analyse and tag your images to improve search and discovery. The future is nowAuto Tags utilizes artificial intelligence to scan your image and return a set of recommended words to use as tags for the image. Use this feature to expedite tagging in Filecamp and help standardize the…

…users with Trash access permission are able to see and access the Trash.\n\n This article reviews the following topics: Empty Trash Recover files from Trash Related articles Files Uploading files Downloading files Copy or move Delete Edit files Share file links Folders Create folder Edit folder Copy or move Delete Folder upload Share folder links Request files links Custom thumbnails Search Search for files & folders Admin Account General Domain Users Log Themes Labels Tags Shares WebDAV Pages Templates Storage…

…any time. If you cancel your account will be closed when your payment period expires and you won’t be billed again. You need to choose between monthly or yearly payment options when you signup. If you, later on, want to switch from yearly to monthly invoicing or vice versa we are happy to help. Just contact us at billing@filecamp.com.\n\n This article reviews the following topics: Monthly payments Yearly payments Related articles Billing overview Signup & secure Trial Billing information &…

…is generally always because the user’s spam filters have caught messages from either filecamp.com, mandrill.com, or mandrillapp.com. Given that Mandrill is a popular email service provider, it is possible that Filecamp-associated Mandrill-originated emails may get caught in spam filters if the filter has previously blocked Mandrill-originated emails from other companies. This article is an explanation of the problem from the Mandrill perspective. In summary, if you don’t receive the Filecamp system-generated emails you are expecting, please check your spam filters…

Custom Thumbnails We’ve worked hard to give Filecamp a slick and user-friendly interface. However, it may be useful to add visual cues for your files and folders. Add a custom thumbnail to a file or folder To upload a Custom Thumbnail to a file or folder, you can either enter the folder and click the Info icon in the Toolbar, or select Info from the Three Dots Menu below each file and folder. This will open the Infobar where you…

Filecamp Status Welcome to the Filecamp’s status page. If there are any interruptions in service, it will be posted here.\n\n Current Incidents\n\n Today All Systems Operational. Data centers | North America Operational Data centers | Europe Operational Data centers | Asia Operational Data centers | Australia Operational Email notifications Operational Webdav access Operational API Operational support system Operational Marketing website Operational Related articles Problem solving Browsers Release Notes \n\n Check again \n\n If you are experiencing problems connecting to Filecamp…

…simple you can read, write and edit the following Metadata fields inside Filecamp: Name Description Tags Author Copyright The XMP metadata standard is the same one used by Adobe Bridge and Adobe Lightroom. And yes, this means that keywords entered in Adobe Bridge will be embedded when files are uploaded to Filecamp. And metadata entered in Filecamp will be embedded into the file, and can afterward be read and edited in Adobe Bridge and other compatible programs. You can edit…