Contact Filecamp

Contact Filecamp\n\n Explore our Knowledge Base or contact our team with the information below.\n\n About Filecamp Why Filecamp Contact Filecamp Reach us by email any time! We’ll do our best to respond as quickly as possible.\n\n General Inquiries:hello@filecamp.com Sales sales@filecamp.com Billing billing@filecamp.com Support support@filecamp.com\n\n We don’t offer phone support and one2one demos. Learn why.\n\n Address:\n\n Filecamp AG Zugerstrasse 6 6330 Cham ZG Switzerland VAT NO: CHE-304.547.670 MWST\n\n Bank information:\n\n For international transfers: Beneficiary: Filecamp AG IBAN: GB36 REVO 0099 6964…

Troubleshooting email delivery issues

…is generally always because the user’s spam filters have caught messages from either filecamp.com, mandrill.com, or mandrillapp.com. Given that Mandrill is a popular email service provider, it is possible that Filecamp-associated Mandrill-originated emails may get caught in spam filters if the filter has previously blocked Mandrill-originated emails from other companies. This article is an explanation of the problem from the Mandrill perspective. In summary, if you don’t receive the Filecamp system-generated emails you are expecting, please check your spam filters…

Themes

Themes Customize your Filecamp account to reflect your company brand. With Filecamp Advanced and Professional plans, you can utilize multiple Themes within the same account. Add / edit Theme Go to Admin > Themes. Click on one of the predefined Themes or click ADD THEME button to create a new theme. In the edit Theme info window you can quickly customize the look-and-feel of your Filecamp so that you, and your stakeholders, will feel right at home. Theme info These…

Search

from Adobe Photoshop as a simple jpg for inserting into Word documents. This and other download options are a real treat for collaboration on files.   Work from AnywhereFilecamp is 100% responsive and extends the full capabilities of Filecamp to your phone or tablet. Make sure that all of your favorite, most used collateral is always at hand and that you can access them anytime. Try Filecamp for free. All features included. Start my free trial No credit card required!…

Favorites

…Forgot password Change password/username Notifications Messages Remember me Log out Favorites Using Favorites Search Search for files & folders Collections Create Collection Add files to Collection Remove files from Collection Share Collection links Delete Collection Labels Using Labels Commenting Start Commenting Invite users to comment Trash Trash Admin Account General Domain Users Log Themes Labels Tags Shares WebDAV Pages Templates Storage Tech stuff Problem solving Browsers Filecamp Status Subscription Payment options Signup & secure Trial Billing information & plan upgrades…

Filecamp heart - we love files

Billing

…of the current Administrators of your account aren’t available.\n\n This article reviews the following topics: Plan & Storage Billing Portal Cancel account Related articles Payment options Signup & secure Trial Billing information & plan upgrades Credit Card Management for recurring transactions Filecamp uses stripe, a Level 1 PCI Compliant service provider, to manage credit card data and PCI compliance. Filecamp only stores the absolute minimum card details such as the last four digits and the expiration date for identification purposes….

Fashion Industry

…files are uploaded to your Filecamp. Extensive Logging. Keep track of everything that happens in your Filecamp. Bonus. Filecamp was built from the ground up with features for creative businesses. \n\n All Industries Advertising / Design Architects Fashion Industry Freelancers Marketing Departments Media / Publishing Non-Profit Organizations Photographers Printers Public offices Remote working Web agencies … and all other Businesses Questions? Contact us Centralize and Share Your Images and Media Files. Simply. Start my free trial No credit card required!…

Create Collection

…to receive feedback from the art director. Once the images are added to the Collection, the graphic designer invites the art director to collaborate and comment on the selections. A sales person creates a Collection of frequently used customer logos for easy access. A marketing team can collaborate on a batch of images where they can comment and decide which assets are to be used for a project. Related articles Collections Create Collection Edit Collection Share Collection links Delete Collection…

GDPR

…that will be made of their data. The right of access: our users (Administrators) can access all their data from their Filecamp. The right of rectification: our users can update their information anytime they need through their profile page or from the Users control panel. The right of erasure: Our users can request to delete their account and all the information related to it by emailing us at privacy@filecamp.com The right to restrict processing: We have processes in place to…

User Interface Overview

…files to Collection Remove files from Collection Share Collection links Delete Collection Labels Using Labels Commenting Start Commenting Invite users to comment Trash Trash Admin Account General Domain Users Log Themes Labels Tags Shares WebDAV Pages Templates Storage Tech stuff Problem solving Browsers Filecamp Status Subscription Payment options Signup & secure Trial Billing information & plan upgrades Quick Navigation with Keyboard Shortcuts Speed up your workflow in Filecamp! Discover the available keyboard shortcuts to enhance your productivity. Learn more about…

Payment options

…any time. If you cancel your account will be closed when your payment period expires and you won’t be billed again. You need to choose between monthly or yearly payment options when you signup. If you, later on, want to switch from yearly to monthly invoicing or vice versa we are happy to help. Just contact us at billing@filecamp.com.\n\n This article reviews the following topics: Monthly payments Yearly payments Related articles Billing overview Signup & secure Trial Billing information &…

Signup & secure Trial

…your Trial, you must be an Administrator!\n\n Don’t have a credit card? No problem! You can also pay by yearly invoice. Invoice order payments can be made via Credit Card, Bank transfer, or PayPal. \n\n Credit Card Management for recurring transactions Filecamp uses stripe, a Level 1 PCI Compliant service provider, to manage credit card data and PCI compliance. Filecamp only stores the absolute minimum card details such as the last four digits and the expiration date for identification purposes….