…is generally always because the user’s spam filters have caught messages from either filecamp.com, mandrill.com, or mandrillapp.com. Given that Mandrill is a popular email service provider, it is possible that Filecamp-associated Mandrill-originated emails may get caught in spam filters if the filter has previously blocked Mandrill-originated emails from other companies. This article is an explanation of the problem from the Mandrill perspective. In summary, if you don’t receive the Filecamp system-generated emails you are expecting, please check your spam filters…

…from Collection Share Collection links Delete Collection Labels Using Labels Commenting Start Commenting Invite users to comment Trash Trash Admin Account General Domain Users Log Themes Labels Tags Shares WebDAV Pages Templates Storage Tech stuff Problem solving Browsers Filecamp Status Subscription Payment options Signup & secure Trial Billing information & plan upgrades VIDEO … or simply watch this! View a 4 minutes video that will take you through some of the basic tasks in Filecamp. See more Filecamp feature videos….

Corporate Image Bank\n\n Never before has it been so simple or so fast to organize and share your corporate image and media files. Elegantly wrapped in your company’s branding.\n\n   Start my free trial!   Start my free trial!   Managing all your digital marketing assets in one place Corporate Image Bank. Digital Asset Management. Brand Portal. Media Library. Whatever you want to call it, every brand faces the challenge of storing and sharing their digital assets effectively. Filecamp offers…

Custom Branding Customize your Filecamp account interface and share files with clients and partners while reinforcing your brand! Custom branding You can easily customize Filecamp with your company’s logo and colors so you feel right at home. And there are many more options for making Filecamp your own. Related articles Look and feel Custom Branding Own URL Custom Terms Custom Thumbnails Sorting & viewing options White Label On Theme level Page title and favicon. Read more. Primary color (header). Read…

…previous tickets so you won’t have to repeat questions. We can route complex questions to the appropriate staff member. It’s faster. We can investigate complex questions without putting you on hold. In the future, we hope to offer more ways to communicate with the Filecamp team. For now, please feel free to email us, and we’ll gladly respond in a timely manner to make sure you’re having a great time Filecamping! Related articles Knowledge Base Contact Filecamp FAQ Video tutorials…

…Filecamp. The default value is your Filecamp URL but you can change it, for example, your company or brand name. Email sending domain – donotreply@filecamp.com is the default sending domain. But if you are on a Pro plan you can choose another predefined “white label” sending domain instead, and thereby “hide” the Filecamp brand in the emails that are sent from your Filecamp to your users. Pro plan only. Auto tag language – choose your preferred language for auto-tagging. Advanced…

…folders” and “Manage themes” can assign themes to folders. Read more about admin permissions.\n\n OBS: If you haven’t assigned a Theme for a folder, the Default Theme is always used.\n\n This article reviews the following topics: Add / edit Theme View login page Default Theme Assign Theme to folder Related articles Billing General Domain Users Log Themes Labels Shares WebDAV Pages Templates Storage VIDEO CUSTOM BRANDING How to style Filecamp with your own colors, logo, and background image. More videos…

Powered by … YOU! Replace the “Powered by Filecamp” with your own text. Use your own, or your customers, domain e.g. https://files.yourdomain.com. We manage and maintain the SSL certificate so there is nothing for you to worry about. YOU are in control Filecamps Administrator user role is designed especially for white label and reseller purposes. You can give your customers access to their entire account, also advanced admin settings (only excepted the few vital areas where Filecamp is mentioned). YOUR…

…any time. If you cancel your account will be closed when your payment period expires and you won’t be billed again. You need to choose between monthly or yearly payment options when you signup. If you, later on, want to switch from yearly to monthly invoicing or vice versa we are happy to help. Just contact us at billing@filecamp.com.\n\n This article reviews the following topics: Monthly payments Yearly payments Related articles Billing overview Signup & secure Trial Billing information &…

…folder links Request files links Custom thumbnails Users Forgot password Change password/username Notifications Messages Remember me Log out Favorites Using Favorites Search Search for files & folders Collections Create Collection Add files to Collection Remove files from Collection Share Collection links Delete Collection Labels Using Labels Commenting Start Commenting Invite users to comment Trash Trash TIP: You can start a search by pressing the “/” key and exit a search by pressing the “ESC” key. Learn more about keyboard shortcuts.\n\n…

…files to Collection Remove files from Collection Share Collection links Delete Collection Labels Using Labels Commenting Start Commenting Invite users to comment Trash Trash Admin Account General Domain Users Log Themes Labels Tags Shares WebDAV Pages Templates Storage Tech stuff Problem solving Browsers Filecamp Status Subscription Payment options Signup & secure Trial Billing information & plan upgrades Quick Navigation with Keyboard Shortcuts Speed up your workflow in Filecamp! Discover the available keyboard shortcuts to enhance your productivity. Learn more about…